Heather M. Trinkle
Columbus, IN 47201
Cell: (812) 374- 9361 E-mail:
abk8db@r.postjobfree.com
Summary: Motivated individual with experiences in Healthcare Compliance,
Human Resources (Consulting & Generalist), & Analysis. Seeking
to re-enter Human Resources field to be liaison for employees.
Completed B.A. in Cultural Anthropology & Business to link
growing need for understanding & working with diversity in the
workplace. Typically described as detail oriented,
independent, & seeking efficiency.
Experience: Compliance Analyst, DaVita Inc., Berwyn, PA, Apr. 2010 -
Present
Liaison to request & incorporate 2010 edits for Annual Training
& Compliance/HIPAA policy releases.
Project Lead for Code of Conduct overhaul. Conduct Exit
Interviews with high risk teammates.
. Completed six (6) month progression plan prior to Analyst
promotion.
. Created tool to quickly identify Subject Matter Experts for
each policy under review.
. Standardized formatting of approx. 130 Compliance & HIPAA
policies.
Compliance Coordinator, DaVita Inc., Berwyn, PA, Sep. 2008 -
Mar. 2010
Reviewed 2009 Annual Training & Compliance policies for
consistency & grammar. Distributed consistent & on-time
reporting for Compliance Hotline. Ensured clinical Compliance
Hotline reports closed appropriately & provided assistance to
ensure timely closure. Completed data entry/tracking to ensure
monthly outcomes meetings held to satisfy the Conditions for
Coverage.
. Streamlined weekly Termed Teammate Upload Process which
decreased upload time by 100%.
. Created CATCH - a searchable & hyperlinked presentation &
communication archive.
. Presented & educated department on uses & benefits of CATCH
at 2009 Annual Meeting.
Team Member, Senior Consulting Capstone Project, Hanover
College, Hanover, IN, Fall Term 2007
Collaborated with Senior Consulting Capstone Team to provide
business solutions to revive The Madison Courier (local
newspaper) by performing SWOT analysis. Specific sub-teams
collaborated to analyze, interpret, & compile raw data from
several surveys to provide Strengths & Weaknesses.
Human Resources Assistant/Intern, River Valley Financial Bank,
Madison, IN, Jun. 2007- Aug. 2007
Responsible for several special projects during internship that
allowed for interaction with all levels of employees. Shadowed
Vice President of Human Resources during interview processes.
After completion employee handbook updates, led on boarding
process for new hires.
. Revised Employee Handbook which had not been completed in
nearly 10 years.
. Conducted interviews to understand changing job functions &
subsequently revised job descriptions.
. Created & analyzed employee satisfaction survey for
management & the Board of Directors.
Associate Human Resources Consultant/ Intern, Leadership
Solutions, Inc., Philadelphia, PA,
Sep. 2006 - Dec. 2006 (Philadelphia Center Program internship)
Internship provided broad understanding of the HR Consulting.
Drafted, edited, & compiled client proposals & deliverables.
Assisted & shadowed internship manager at onset of new
projects. Gained exposure to employee assessments, including
MBTI, Strong Interest Inventory, Watson Glaser, & case studies.
. Created tool to streamline process & approach for writing
client reports
. Created case study reference binder for easy use & recall
of previously produced deliverables
Education: Bachelor of Arts, Hanover College, Hanover, IN
. Major: Cultural Anthropology; Center for Business
Preparation Scholar
Awards: "Dude, You Rock!" Award for Outstanding DaVita Inc.
Performance
Awarded Core Value pin for Service Excellence DaVita Inc.
Distinguished Anthropology Major Hanover College
Dean's Scholarship to attend Hanover College Hanover College