Manager Human Resources

L I S E T T A M . D ' O R A Z I O

Cell Phone: 619-***-****

Email: abk8av@r.postjobfree.com

OBJECTIVE

Managerial position with progressive organization offering strong staff

development support and the opportunity for advancement based on

performance.

QUALIFICATIONS

. Over 15 years in administrative and leadership roles

. Experienced in human resource management

SKILLS

. Personnel and Operations Management

. Leadership

. Research, Analysis & Reporting

. Staff Selection, Orientation, Training, Development & Evaluation

. Labor Relations

. Payroll, Worker's Compensation & Benefit Administration

. Business Planning and Expense Management

. Sales & Marketing

. Facilities Management

. Team-Building

. Collaborative Problem-Solving

. Oral & Written Communication Skills

. Special Events Planning

. Computer Literacy: MS Office Applications (Word, Access, PowerPoint,

Excel, Microsoft Outlook & Explorer, Power Point, MS Project 98,

Publisher, SharePoint), and PeopleSoft HRIS

ACCOMPLISHMENTS

Stewart Title of California, San Diego, CA

. Participated in a regional Emerging Markets Initiative Committee and

created a comprehensive 2007 Emerging Markets Business and Marketing Plan

. Served as advisory and co-author: 2006 Sales Division Marketing Plan

. Created comprehensive 2001 and 2002 Business Plan for the Human

Resource/Administration Department Highlights of Business Plan include

employee retention strategies, management of employee expense, and

managerial training objectives

. Chair various committees in which process improvement techniques,

employee retention and expense management strategies are implemented to

improve organizational performance and profitability.

Delaware North Companies, Inc. San Diego, CA

. Streamlined personnel management practices at the unit level: 2008

. Implemented job descriptions: 2008

. Instituted annual performance reviews for all hourly associates: 2008

. Participant in labor negotiations: 2008

. Member of the California Human Resources Counsel :2008-2009

EDUCATION

Bachelor of Science in Business Administration

University of Phoenix, San Diego, CA (1999)

Master of Business Administration/Global Management

University of Phoenix, San Diego, CA (2001)

EXPERIENCE

G4S Wackenhut - Security Services

08/10/09-Present

Human Resources Manager

. Serve as advisory to management team regarding company policy, labor law,

compensation, and performance coaching

. Conduct employee investigations, issued warnings, provide performance

counseling and conduct terminations

. Manage leaves of absences, unemployment insurance, Worker's Compensation

and disability claims

. Recruit, interview, and provide new hire orientation, safety training and

benefit enrollment presentations

. Provide administrative assistance to General Manager and Operations

Manager

. Manage Purchasing

. Ensure required and on the job training is completed

. Prepare for personnel audits

. Served as liaison for benefits, contract labor, 401(k), and Worker's

Compensation

. Process and bi-monthly payroll

. Manage accounts payable and supplies

EXPERIENCE

Delaware North Companies, Inc. West Yellowstone, MT

04/2009-06/2009

Human Resource Generalist

Managed satellite Human Resources office for Yellowstone General Stores

Conducted new hire orientations and managed new hire paperwork

Delaware North Companies, Inc., San Diego CA

01/2008-03/2009

Human Resources Manager

. Executive Team Member: Serve as Human Resource advisory to management

team regarding

company policy, labor law, compensation, and performance coaching

. Managed labor relations issues that include responding to grievances,

attending mediations and participated in labor negotiations

. Conducted employee investigations, terminations, issued warnings and

provided performance counseling

. Managed leave of absences, unemployment claims and disability claims

. CALOSHA compliance and reporting

. Created job descriptions and managed performance reviews

. Training, Development and New Hire Orientation

. Recruited, interviewed, and hired candidates

. Served as liaison for benefits, contract labor, 401(k), and Worker's

Compensation

Alliance Title Company, San Diego, CA

04/2007-12/2007

Executive Assistant

. Management Team member and assistant to the Division President and the

V.P. Escrow Operations

. Prepared month end financial and sales reporting

. New hire orientation, recruiting, terminations and served as an advisory

to management team

. Assisted in sales and marketing initiatives

. Created marketing pieces

Stewart Title of California, San Diego, CA

12/2000-04/2007

Human Resource Manager

. Management Team member and administrative assistant to the Division

President

. Managed administrative department.

. Participated in the business planning process and tracked implementation.

Conducted research, financial analysis, and participated in strategic

planning

. Served as advisory to management team regarding company policy, labor

law, compensation, and performance coaching

. Conducted employee investigations, issued warnings, provided performance

counseling and conducted terminations

. Managed leaves of absences, unemployment insurance and disability claims

. Created compensation packages and incentive plans

. Deployed employee retention strategies such as reward and recognition and

employee suggestion programs

. Recruited, interviewed, and provided new hire orientation, safety

training and benefit enrollment presentations

. Served as liaison for benefits, contract labor, 401(k), and Worker's

Compensation

. Processed commissions and bi-monthly payroll

South Coast Title Company, San Diego, CA

12/96-12/2000

Branch Administrator/Human Resources

. Member of division management team and assistant to Vice President-Branch

Manager

. Liaison between sales team and Sales Manager

. Prepared monthly profit and loss statements and budgets; reviewed and

tracked invoices and generated daily business summaries

. Conducted research, financial analysis and compiled client and competitor

reports

. Processed bimonthly payroll, including calculation of hourly wages,

salaries, commissions and incentives

. Monitored vacation accrual; track scheduled reviews and raises

. Recruited, interviewed, and hired candidates

. Administered benefits, 401K, Worker's Compensation, leave of absences,

unemployment and disability claims

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