SHELBY L SMITH, PHR

***** ********** ****, *** ***

Perrysburg, OH 43551

773-***-**** (Cell) abk85y@r.postjobfree.com (Email)

PROFESSIONAL EXPERIENCE:

Integrys Energy Group, Inc., Chicago, IL December 2005 – July 2010

HR Business Consultant (12/05 - 7/10)

• Identified HR issues as a strategic partner to the Administrative Services, Environmental Services, Supply

Chain/Fleet Services and Information Technology business units.

• Key liaison in helping leaders and employees find solutions in areas such as staffing, employee relations,

labor relations, compensation, skill development, individual and organizational performance.

• Educated and advised business unit leaders and employees on HR laws, company policies and

guidelines and best practices.

• Coordinated with Labor Relations on strategic business issues for represented employee groups under 3

different unions, and provided guidance in the areas of contract interpretation, as well as labor and employee

strategy.

• Responsible for the tracking and follow up on disability leave and workers compensation issues through

two external vendors.

• Coordinated and led training efforts for key roll outs and updates in the areas of benefits, compensation,

employee relations and corporate policies.

• Provided guidance on process and strategic support through corporate merger and two reductions in

force.

• Provded full service recruitment to Corporate and field level positions for the first 7 months of

employment.

Cendant Timeshare Resort Group Corporate Offices, Orlando, FL June 2002 – August 2005

Corporate HR Recruiter/Trainer (12/03 - 8/05)

Generalist Duties

• Project management, training and implementation of Diplomat Club to act as ambassadors to new

corporate employees.

• Training and mentoring of 3 Recruiting Coordinators, Corporate Recruiters and Contract

Recruiters.

• Communication of, and adherence to, compensation guidelines and procedures.

• Responsible for benefit overview and enrollment/open enrollment instructions.

• Part of project team to review and update company website to meet needs of Human Resources

team.

• Coordinated and managed 70 player Annual Charity Golf Tournament to benefit The American

Cancer Society.

• Maintenance and supervision of responsibilities listed under the Associate Human Resources

role.

• Acted as liaison between VP of Human Resources and staffing team.

Training Duties

• Creation, coordination and presentation of monthly FLI High Orientation to include speakers on

Benefits and Payroll, Company History, Values, Sexual Harassment Awareness, and the Company

Product.

• Presentation of monthly Staffing Policies and Procedures course for hiring managers.

• Monthly training of 2 day Targeted Selection interviewing course to certify managers as Targeted

Selection.

• Presentation of Taleo software system as needed.

Recruiting Duties

• Recruiting and pre-qualifying candidates for corporate professional job placement.

• Sourcing for candidates via Internet job boards and review and respond to unsolicited resumes.

• Building relationships with hiring managers to assess department needs, understand position

functions and assist in the integration of Targeted Selection interview techniques.

Associate Human Resources Representative (06/02 - 12/03)

• Responsible for tracking of job descriptions, job requisitions and candidate profiles in BrassRing

and Taleo software systems.

• Managed job requisition creation and routing process to ensure proper handling of job openings.

• Coordinated with temporary services to fill temporary positions, as well as offer candidate

feedback when necessary.

• Composed and placed recruitment advertisements on Internet via web page publications

(Monster.com) for positions company-wide.

Cendant Timeshare Resort Group Corporate Offices, (continued)

• Coordinated all aspects of Recruiting including composing offer letters, pre-employment drug

screening, background checks, accepting new hire paperwork and assisting in maintaining and updating

the Corporate Recruiting Reference Manual.

• Presented day one orientation to a monthly average of 15-20 new employees on a weekly basis.

• Creation and coordination of monthly FLI High Orientation to include speakers on Benefits and

Payroll, Company History, Values, Sexual Harassment Awareness, and the Company Product.

• Processing of staffing team invoices and expense reports as needed.

• Developed, produced, and audited weekly staffing reports relating to recruiting for open and

closed requisitions, including tracking average time to fill, cost savings, and employee referrals.

• Updated Recruiting and Corporate Reference Material for Applicant and New Hire Packages.

• Recruited and pre-qualified candidates for corporate professional job placement.

Aerotek, Inc., Maitland, FL June 1999 – June 2002

Corporate Recruiter (06/99 - 06/02)

• Recruited permanent, contract to hire and short-term contract personnel for exempt and non-exempt positions

including, but not limited to: Accounting/Finance professionals, Sales/Marketing Representatives, Purchasing/Buyer

Agents, Human Resources Specialists, Administrative/Executive support and Call-Center Specialists. (Also recruited

technical positions as needed, including Technology, IT and Engineering)

• Update, maintain, create and utilize a variety of candidate databases to ensure the flow of highly qualified individuals

to meet staffing needs of clients.

• Negotiated salaries of potential candidates through offer and counteroffer process for hourly or base rate within a

predetermined client range.

• Performed Human Resources functions including investigation and resolution of employee problems, benefits

administration, interpretation and administration of policies and procedures to ensure proper compliance.

• Responsible for exit interviews and incident documentation.

• Developed and managed hands on training and module training for new Recruiters.

• Implement training processes and scheduling for Recruiter's orientation week.

• Development of Recruiters through role-playing, installation and update of processes and acted as key point of

contact for recruiting and company information.

EDUCATION:

• University of Central Florida: BA Industrial/Organizational Psychology, Minor in General Business

o Graduated May 1999

• PHR Certification

o Obtained in 2005

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