Customer Service Manager

**** ********** ***** ************, ** *****

Home # 904-***-**** Cell # 347-***-****

Email: abk85s@r.postjobfree.com

CAREER OBJECTIVE:

Self motivated professional looking to share experience and knowledge while developing my career

goals.

SUMMARY:

Skilled Professional with extensive customer service experience and managerial experience. Key

strengths in attention to detail, ability to learn quickly and follow instructions, and able to work as a team

player. Capability to handle multiple tasks with ease.

TECHNICAL EXPERIENCE: Microsoft Office: Excel Word

:

PROFESSIONAL EXPERIENCE

Bank Of America - June 2008 - January 2010

Deposit Processing Teller

•Handle cash and checks in a secure environment for internal and external clients

•Recieve deposits from armored carriers departments

•Opening bags, verifying deposits, preparing adjustments

•Credit accounts, process payments, sorting bills, filing currency/coin orders

•Preparing cash deposits for shipment to The Federal Reserve

•Perform deposit processing functions and reconciles out of balance conditions

Madison Square Garden - January 2008 - June 2008

Cashier

•extensive customer contact

•collect payment for purchases

Kitchenette Restaurant - New York NY (August 2000 to June 2006)

Manager

• Supervised staff of seven.

•Assisted with the training of new staff.

•Resolved reported problems with customers and staff

•Tracked and maintained inventory while interacting with customers by telephone

•Received customers payment for purchases

•In charger of employee payroll

•Opening and Closing restaurant

•The completion of supply expense

•Ordered new stock

Associated Supermarket - Brooklyn NY (1998 to 1999)

Cashier

4Extensive customer contact

5Collecting payment for purchases

EDUCATION:

1New York City College Of Technology, Brooklyn, NY (2007)

2A.A. Restorative Dentistry- Complete Dentures, Oral Max Facial, Ceramics, Partial Dentures

2Brooklyn College (2000)

1141General Education Development (GED)

3Sarah’s Secretarial College, Trinidad (1998)

1142Typing Certificate

4South East High School Trinidad W.I. (1996)

5 Civilian Conservation Corp (1998 1999) Landscaping, Plumbing and Construction

REFERENCES:

Furnished upon request.

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