Ryan M. Raponi

** ******* **.

Fulton, NY *****

315-***-****

abk82n@r.postjobfree.com

Objective

To obtain gainful employment within a corporation, where I would

prove my abilities and strengths in a challenging, rewarding work

environment with sights on future opportunities into a long lasting career

within the organization.

Experience

Landscaper, Ye' Ol' Gardener, Fulton, New York March 2010-Present

Interpret landscaping prints; transform backyards into personal retreats,

installing paver patios and walkways, natural and fabricated retaining

walls, outdoor fireplaces, water features and soft-scapes. Operate heavy

machinery, excavators, skid steers, six-wheeler dump truck. Communicate

with customers to identify their individual needs and expectations. Lead

and direct three laborers daily, to ensure contracts are completed within

there allotted time frame.

Field Service Specialist/Trainer L1-3, Dish Network, Syracuse, New York

Oct. 2006-Nov. 2009 Deliver/Install/integrate satellite systems in

residential and commercial sites for digital television programming

provider. Responsible for safety, and quality, in all aspects of

installations, conduct most work outdoors in all weather conditions. Offer

direct customer service, up-sell equipment and programming packages,

provide recommendations and solutions to each customer's installation

needs. Trouble shoot and repair existing systems. Train new technicians and

reported back to Field Service Manager, the technicians abilities and needs

of improvement. Often commended on my quality of work by Quality Assurance

Specialist.

Senior Inventory Specialist, Dish Network, Syracuse, New York 2004-2006

Operate forklift safely and efficiently, ship, receive, and stock

product. Provide direction and training for two inventory specialists.

Print, observe and file daily tracking reports. Directly communicate with

Technicians and Field Service Manager's to accommodate installation and

inventory needs. Traveled to LSC Thornwood, N.Y. and LSC Springfield, M.A.

to assist with serious inventory issues. During my visit as Supervisor, I

trained staff, reorganized physical inventory, coordinated schedules,

reconciled inventory errors, communicated with GM to ease concerns. Upon my

return from LSC Thornwood, I had successfully reconciled over $30,000.00 of

missing defective merchandise and continued to assist them with further

issues, along with maintaining my daily duties.

Owner, R+R Construction, Fulton, New York Feb. 2001-2008

Provide General Contracting Service for Onondaga and Oswego County.

Market myself as a trusted, knowledgeable, and reliable contractor.

Introduce and explain product pros/cons to customers, giving them the

opportunity make decisions associated to their needs. Manage two

employee's, delegate work accordingly to meet time/budget projections.

Operate skid steers/back hoes. Roofing, Siding, Decks, Window/Door

Replacement, Additions and Interior Design/Remodeling...

Senior Inventory Invoicer, Dish Network, Syracuse, New York July 2003-2004

Perform the necessary order entry transactions to maintain accurate

product tracking for five offices within New York and Pennsylvania. Make

daily Deposits, print several tracking reports, review and file service

agreements from over fifty Field Service Technicians. Assisted dispatch

department everyday with tasks such as routing, pre-calls, reschedules, and

handling most irate customer calls

Inventory Specialist, Dish Network, Syracuse, New York June 2002-July 2003

Responsible for all inventory transactions. Including sub-inventory

transfers and salable product adjustments for three offices. Handle

defective materials by obtaining and requesting return authorizations and

then shipping them to their appropriate destinations. Assisted two depot

offices with errors and inventory issues they may had.

Field Service Specialist L1, Dish Network, Syracuse, New York Dec. 2000-

June 2002

Integrate satellite systems in residential sites for digital

television programming provider.

Education and Training

. GED

. Professional Career Center, INC.

o Completed all NY State education requirements for State

Certified Residential Real Estate Appraiser Assistant.

o R-1, R-2, R-3, R-4, USPAP, AQ1

. Proficient in Oracle Inventory Program, Microsoft XP, MS Office, and

Excel.

References

Rodger Loomis 315- 561-9601

Professional

1 Year, Ye Ol' Gardner Landscaping, Owner

County Rte 45

Fulton, NY 13069

Tony Rivera 315-***-****

Professional

9 Years, Dish Network, Regional Trainer

327 Wavel St.

Syracuse, NY 13206

Amy Parker 315-***-****

Professional

7 Year, Dish Network, Regional Training General Manager

327 Wavel St.

Syracuse, NY 13206

Doctor Eric Fang 315-***-****

Personal

6069 Lisi Gardens Dr.

Cicero, NY 13039

Ray Morey 315-***-****

Personal

Personal Acquaintance / Mechanical Engineer

Hawk Rd

Fulton, NY 13069

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