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Human Resources Manager

Location:
West Chester, OH, 45069
Posted:
September 12, 2010

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Resume:

Amy M. Therien, PHR Home 513-***-****

**** ***** ****** *** **** 513-***-****

West Chester, OH 45069 abk81l@r.postjobfree.com

DIRECTOR, HUMAN RESOURCES

SHRM certified Human Resources professional dedicated to creating high level business objectives that achieve quality business results.

Results oriented leader with a proven track record of marked success in strategic thinking, driving business plans, organizational

development, talent management, employee engagement, and problem solving.

KNOWLEDGE AREAS

Recruitment, Screening & Hiring Strategic Business Planning Performance Management

Employee Relations Compliance Employee Engagement

HRIS Management Affirmative Action Programs Records Retention

KEY EXPERIENCE

First Group America First Transit June 2008 – present

Region Director, Human Resources Central Region, Cincinnati, Ohio

Provide Human Resources and Labor Relations Management for 40+ locations throughout the Midwest, union and non union, inclusive of

4000+ staff members

Direct accountability for human resources responsibilities to include; employee relations, labor relations, performance management,

drafting and filing of all EEO matters, policy development, harassment investigations, and legal compliance

Frequent and direct communication with location Managers, Senior Vice Presidents, and Corporate Management team by providing

general oversight and direction on Human Resources policies and procedures

Extensive travel throughout the Central Region with an emphasis on auditing personnel files and safety files, training, and providing

guidance and coaching on management relations

Cedar Fair Entertainment Company (formerly Paramount Parks, Inc.) August 1997 – June

2008

Director, Human Resources, Kings Island, Ohio

Direct accountability for all human resources responsibilities including; recruitment and staffing, HRIS, payroll processing, training,

performance management, salary administration, compensation and benefits, employee relations, policy development, harassment

investigations, assist in union negotiations, and legal compliance

Ensure full staffing within a tight deadline for the park operating season, including 7 divisions of 140 full time staff and over 4000 seasonal

positions

Completed design, roll out and implementation of Associate Handbook for all former Paramount Parks incorporating the new Cedar Fair

guidelines

Develop and manage operational accounts with a value of over $2 million

Vice President, Human Resources, Santa Clara, California

Manage the full scope of Human Resources responsibilities for 2 properties, housing 6 Divisions of 151 full time positions and 2,800

seasonal positions within Paramount’s Great America and Bonfante Gardens Family Theme Park in compliance with legislative and

corporate requirements

Perform extensive organizational development analyses to identify critical areas in the organization, and partner with Executive

Management to create strategies and tactics designed to increase department performance, ensure adequate staffing levels, retain

associate satisfaction, and increase Park profitability

Provide HR expertise to Executive Management to assist with the decision making process regarding Associate issues and concerns

Oversee the development and implementation of all recruitment, selection, and training strategies to ensure support of the business model

Amy M. Therien, Resume Page 2

Director, Human Resources, Santa Clara, California

Manage the staffing levels for 2 properties, housing 6 Divisions of 151 full time positions and 2,800 seasonal positions within Paramount’s

Great America and Bonfante Gardens Family Theme Park in compliance with legislation and corporate requirements

Establish partnerships with internal business partners and external business partners that foster recruitment and training activities that

support the business model

Serve as an advisor and mentor to all management groups in order to provide direction and guidance with relation to staffing and training

programs

Develop and manage operational accounts with a value budgeted over $1 million

Human Resources Manager, Santa Clara, California

Lead the Human Resources areas of recruitment, employment, retention, HRIS, HR metrics, and training for all seasonal, full time

professional, specialty, technical, and trade positions for both Paramount’s Great America and Bonfante Gardens Family Theme Park

Develop strategic recruitment and retention plans by identifying needs, labor market trends, and studying HR metrics

Respond to management and employee questions on HR matters, provide guidance and coaching, and conduct investigations as needed

to resolve employee relations or legal issues

Integral partner in the rollout of a new Time and Attendance System as the System Administrator and serve as HR liaison for all HRIS

systems

Area Manager, Recruitment, Kings Island, Ohio

Develop and implement a recruitment plan to generate applicant pool and hires that support park staffing requirements of over 4000

Seasonal employees

Develop and execute Paramount’s Kings Island’s first International staffing program, including: networking recruitment contacts, offer

letters, housing, and support services for over 400 students

Manage all recruitment functions relative to seasonal employment, the Group Volunteer Program, and supplemental staffing programs

Manage all internal and external recruitment advertising campaigns, including collateral development, media buys, and ad placement

Supervisor, Recruitment, Kings Island, Ohio

Research and implement new recruitment opportunities via external partners, the existing workforce, internet sources and analysis of

current applicant trends

Direct all creative, resource allocation, and implementation of all media recruitment programs

Develop, implement, and analyze referral and activity programs that meet budget requirements and retention goals

Design and delivery of training programs relative to recruitment and employment laws

Other Relevant Work Experience

Various Positions, Kings Island, Ohio April 1988 – August 2001

Held various positions within the Food and Beverage and Merchandising areas Cashier, Cashier Lead, Supervisor, Area Manager, and

Seasonal Operations Manager prior to becoming Full time

Sojourner Women’s Recovery Center, Hamilton, Ohio April 1997 –

June 1997

Assisted Counselor Technicians with various counseling programs and acted as Resident Counselor

Amy M. Therien, Resume Page 3

SOFTWARE PROFICIENCIES

Microsoft Office Suite Cognos Reporting Time and Attendance Systems

Cyborg HRIS JD Edwards ADP

EDUCATION AND AFFILIATIONS

WRIGHT STATE UNIVERSITY Dayton, Ohio

Bachelor of Science (BS) Rehabilitation Education

Minor: Psychology

Society for Human Resources Management

Butler/Warren Society for Human Resources Management

Greater Cincinnati Human Resources Association; Former Programming Committee Member

Former Committee Member, Executive Women International 2007 2008

Former Board Member Workforce One Investment Board and Youth Council 2007 2008

Former Chairperson for Milpitas High School Advisory Board 2002 – 2006

Northern California Human Resources Association 2001 2008

CERTIFICATIONS & AWARDS

PHR Certification, received December 2001

Job Placement and Job Development Certificate, received 1997

Viacom Chairman & CEO Award, received 2000



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