Amy M. Therien, PHR Home 513-***-****
**** ***** ****** *** **** 513-***-****
West Chester, OH 45069 abk81l@r.postjobfree.com
DIRECTOR, HUMAN RESOURCES
SHRM certified Human Resources professional dedicated to creating high level business objectives that achieve quality business results.
Results oriented leader with a proven track record of marked success in strategic thinking, driving business plans, organizational
development, talent management, employee engagement, and problem solving.
KNOWLEDGE AREAS
Recruitment, Screening & Hiring Strategic Business Planning Performance Management
Employee Relations Compliance Employee Engagement
HRIS Management Affirmative Action Programs Records Retention
KEY EXPERIENCE
First Group America First Transit June 2008 – present
Region Director, Human Resources Central Region, Cincinnati, Ohio
Provide Human Resources and Labor Relations Management for 40+ locations throughout the Midwest, union and non union, inclusive of
4000+ staff members
Direct accountability for human resources responsibilities to include; employee relations, labor relations, performance management,
drafting and filing of all EEO matters, policy development, harassment investigations, and legal compliance
Frequent and direct communication with location Managers, Senior Vice Presidents, and Corporate Management team by providing
general oversight and direction on Human Resources policies and procedures
Extensive travel throughout the Central Region with an emphasis on auditing personnel files and safety files, training, and providing
guidance and coaching on management relations
Cedar Fair Entertainment Company (formerly Paramount Parks, Inc.) August 1997 – June
2008
Director, Human Resources, Kings Island, Ohio
Direct accountability for all human resources responsibilities including; recruitment and staffing, HRIS, payroll processing, training,
performance management, salary administration, compensation and benefits, employee relations, policy development, harassment
investigations, assist in union negotiations, and legal compliance
Ensure full staffing within a tight deadline for the park operating season, including 7 divisions of 140 full time staff and over 4000 seasonal
positions
Completed design, roll out and implementation of Associate Handbook for all former Paramount Parks incorporating the new Cedar Fair
guidelines
Develop and manage operational accounts with a value of over $2 million
Vice President, Human Resources, Santa Clara, California
Manage the full scope of Human Resources responsibilities for 2 properties, housing 6 Divisions of 151 full time positions and 2,800
seasonal positions within Paramount’s Great America and Bonfante Gardens Family Theme Park in compliance with legislative and
corporate requirements
Perform extensive organizational development analyses to identify critical areas in the organization, and partner with Executive
Management to create strategies and tactics designed to increase department performance, ensure adequate staffing levels, retain
associate satisfaction, and increase Park profitability
Provide HR expertise to Executive Management to assist with the decision making process regarding Associate issues and concerns
Oversee the development and implementation of all recruitment, selection, and training strategies to ensure support of the business model
Amy M. Therien, Resume Page 2
Director, Human Resources, Santa Clara, California
Manage the staffing levels for 2 properties, housing 6 Divisions of 151 full time positions and 2,800 seasonal positions within Paramount’s
Great America and Bonfante Gardens Family Theme Park in compliance with legislation and corporate requirements
Establish partnerships with internal business partners and external business partners that foster recruitment and training activities that
support the business model
Serve as an advisor and mentor to all management groups in order to provide direction and guidance with relation to staffing and training
programs
Develop and manage operational accounts with a value budgeted over $1 million
Human Resources Manager, Santa Clara, California
Lead the Human Resources areas of recruitment, employment, retention, HRIS, HR metrics, and training for all seasonal, full time
professional, specialty, technical, and trade positions for both Paramount’s Great America and Bonfante Gardens Family Theme Park
Develop strategic recruitment and retention plans by identifying needs, labor market trends, and studying HR metrics
Respond to management and employee questions on HR matters, provide guidance and coaching, and conduct investigations as needed
to resolve employee relations or legal issues
Integral partner in the rollout of a new Time and Attendance System as the System Administrator and serve as HR liaison for all HRIS
systems
Area Manager, Recruitment, Kings Island, Ohio
Develop and implement a recruitment plan to generate applicant pool and hires that support park staffing requirements of over 4000
Seasonal employees
Develop and execute Paramount’s Kings Island’s first International staffing program, including: networking recruitment contacts, offer
letters, housing, and support services for over 400 students
Manage all recruitment functions relative to seasonal employment, the Group Volunteer Program, and supplemental staffing programs
Manage all internal and external recruitment advertising campaigns, including collateral development, media buys, and ad placement
Supervisor, Recruitment, Kings Island, Ohio
Research and implement new recruitment opportunities via external partners, the existing workforce, internet sources and analysis of
current applicant trends
Direct all creative, resource allocation, and implementation of all media recruitment programs
Develop, implement, and analyze referral and activity programs that meet budget requirements and retention goals
Design and delivery of training programs relative to recruitment and employment laws
Other Relevant Work Experience
Various Positions, Kings Island, Ohio April 1988 – August 2001
Held various positions within the Food and Beverage and Merchandising areas Cashier, Cashier Lead, Supervisor, Area Manager, and
Seasonal Operations Manager prior to becoming Full time
Sojourner Women’s Recovery Center, Hamilton, Ohio April 1997 –
June 1997
Assisted Counselor Technicians with various counseling programs and acted as Resident Counselor
Amy M. Therien, Resume Page 3
SOFTWARE PROFICIENCIES
Microsoft Office Suite Cognos Reporting Time and Attendance Systems
Cyborg HRIS JD Edwards ADP
EDUCATION AND AFFILIATIONS
WRIGHT STATE UNIVERSITY Dayton, Ohio
Bachelor of Science (BS) Rehabilitation Education
Minor: Psychology
Society for Human Resources Management
Butler/Warren Society for Human Resources Management
Greater Cincinnati Human Resources Association; Former Programming Committee Member
Former Committee Member, Executive Women International 2007 2008
Former Board Member Workforce One Investment Board and Youth Council 2007 2008
Former Chairperson for Milpitas High School Advisory Board 2002 – 2006
Northern California Human Resources Association 2001 2008
CERTIFICATIONS & AWARDS
PHR Certification, received December 2001
Job Placement and Job Development Certificate, received 1997
Viacom Chairman & CEO Award, received 2000