Customer Service Administrative Assistant

Rechelle Fary

***** * *** **, ***** OK ***** * 918-***-**** * ************@*****.***

Objectives: To acquire a position within a company that offers

challenging opportunities for growth and development

Summary of Qualifications:

. Over 3 years experience working in human resources as

recruiter, manager, staffing coordinator, and administrative

assistant

. Over 10 years customer service experience

. Great communication and problem solving skills

Skills:

. Knowledge of Microsoft Office Applications

. File Maker Pro used for managing databases

. People-Filter, People-Scout, Hire-Right, People-Click, E-Empact,

PeopleSoft, Hire Fusion, and Resumix

. DeGarmo, Pre-Visor, and Easy-Scoring used for call center

assessments

. E-Verify and E-Quest (GIS) used for ordering/checking

backgrounds and employment eligibility

Education:

Oklahoma State University

Bachelor of Science in Business Administration

Major: Marketing Minor: Management

May 2005

Tulsa Community College

Double Major: Spanish and American Sign Language

Completed 22 hours

Professional Skills:

Human Resource

. Provided support in all areas of human resource

staffing/recruitment by assisting in the process of pre-

screening, interviewing, hiring, and training of applicants,

conducting new hire orientation, scheduling and administering

various assessments including fit index and call center

simulations

. Filled orders for various customers for various positions and

managed the order life cycle

. Attended job fairs and assisted in posting job openings on job

boards

. Handled the responsibility of ordering/monitoring background and

employment eligibility information

. Administered onsite drug testing, monitored attendance for over

125 employees, handled all aspects of payroll and the

disbursement of payroll checks weekly

. Assisted in employee conflict resolution

Administrative Assistant

. Prepared various reports daily

. Processed and maintained applicant and new employee information

through applicant tracking databases applications

. Participated in quarterly audits and ensured the accuracy and

process of personnel information

. Organized, maintained, and updated over 3,500 water quality

library records, maintained faculty impact database, managed and

modified online water quality website, and organized filling

systems

. Assisted in PowerPoint presentation preparation, assembled

research displays, accumulated research material, designed fact

sheets, and collaborated Blue Thumb correspondence

Customer Service/Sales

. Performed various customer service/sales roles in the area of

retail, food, individual sales, staffing, and the call center

industries

Employment History:

Company Confidential

June 2010-Present

Account Manager/Operations Specialist

Tulsa, OK

Ardyss International

July 2009-Present

Independent Consultant USA

Optimum Staffing April 2008-December 2008

Assistant Manager Onsite Owasso, OK

U.S. Cellular (Temp) September 2007-December

2007

Human Resource Sourcer/ Recruiter (Temp) Tulsa, OK

AT&T Mobility (Temp) September 2006-September

2007

Human Resource Staffing Coordinator (Temp) Tulsa, OK

The Limited at Woodland Hills January 2006-March 2008

Sales Associate Tulsa, OK

OSU Bio-systems Agricultural & Engineering Dept May

2004-May 2005

Administrative Assistant Stillwater, OK

Stein Mart August 2000-March 2006

Customer Care Associate Tulsa, OK

City of Tulsa Employment Office August 2000-August 2001

HR Administrative Assistant Level II Tulsa, OK

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