Customer Service Medical

T yler Da r ty

Phone: *-{***}-470-****-*** Coral Dr. Cape Coral, FLEmail: abk818@r.postjobfree.com

PROFESSIONAL PROF I L E

I love the challenge of learning new skills. Calm, disciplined and professional

demeanor. I’ve never missed one day of work or even been late. I’m a detail-

oriented, team player. In my many hours of working, both in secular and volunteer

settings, I’ve learned to be an outstanding verbal communicator, able to interact

with others, and resolve conflicts. I am able to take direction, respond to and

respect authority. I’ve held a trustworthy position in business accounting. I’m also

experienced in managing multiple projects and staff and have natural talent in

taking the lead. I met business objectives within given time frames in all prior

employment. Honest, hardworking and trustworthy.

SK I L LS SUM MARY

Extensive computer knowledge Services (RC)

•

Comprehensive knowledge and

•

experience in Microsoft 2007: Word, 3. Rights and Responsibilities of the

Excel, and PowerPoint and similar

programs Individual (RI)

Medisoft 16.0 Practice Management

•

software Electronic Health Records (EHR)

Medcin EHR software

•

ICD-9 & CPT Coding

Certified CPR and First Aid

•

Release of Information policies

Claims, Billing, and Insurances

1. HIPAA and JCAHO Knowledge

(Commercials, Medicare, Medicaid)

2. Florida Law

Joint Commission standards

Over 2,500 volunteer hours

•

Graduated with Academic

1. Information Management (IM) •

Excellence

2. Record of Care, Treatment and

One year of managing business Skilled in the use of;

•

funds, accounting, and reporting

Superb Communication Skills

1. Fax Machine

2. Printer

Strong Leadership & Management

3. Copier

Exceptional Customer Service

Scanner

1.

Accurate Data Entry

E DUCAT IO N

•

High School Diploma - 2007

Penn Foster High School

Occupational Associate of Science Degree – 2011

Heritage Institute (Hospital and Health Services Management)

WORK EXPER I E NCE

Harbor electric – 2005-2006

Electrical Foreman

Trained new employees on company policy compliance

•

Trained employees in code compliance

•

Organized, implemented, maintained continuing education programs

•

on a one on one basis

Worked closely with associates to ensure consistent level of quality

•

Clean pro – 2006-2010

Vice president / Co-owner

Solicited interest in business

•

Administrative duties

•

Initial customer interaction

Customer service

Scheduling appointments

Billing and receiving moneys

Effective and efficient technician

•

Certified mold inspector

T yler Darty

Phone: 1-{239}-470-****-*** Coral Dr. Cape Coral, FLEmail: abk818@r.postjobfree.com

Occupational Associates of Science – Hospital & Health Services

M anagement

He r itage I nstitute, Fort Myers F L

The degree covers a focused curriculum which is designed to prepare students for a successful career in the Health

Information Management field. The degree is a 1200 hour course of study where 96 Quarter Credits are earned over

the course of 60 weeks.

Charting and Medical Records Management

I’m comfortable in several different forms of charting. I know

the rules for the creation of a proper chart in the medical field, both written and

electronic. I’ve also had training in the rules and regulations of HIPAA.

Human Resource

I’ve learned effective methods of employee recruitment and hiring. I know how

successful strategies for managing staffing levels and employee motivation and

retention as well as strategies to discipline and terminate employees. I learned the

regulations.

Technology in the Medical Office

I am ready to unleash my creative genius using Word, Excel, and PowerPoint for

numerous applications in the health field, such as creating reports, running

spreadsheets for inventory and any other documents needed in the health

care arena. Experienced and proficient in using such office equipment as; fax

machines, photocopiers, and multi-line telephone systems.

Insurance Billing and Coding

I have knowledge of insurance billing and have natural talent in medical coding.

I’m able to use such materials as ICD-9’s, CTP’s, and other references when

completing billing procedures.

.

Medical Procedures

I’m familiar with common medical procedures performed in clinical, dental, and

hospital settings. I’m comfortable using human anatomy and physiology terms.

I’m able to take vital signs. I also have taken medical histories.

Medical Law and Ethics

I’ve learned to understand and articulate the positions surrounding the nature of

the laws and ethical questions that have shaped the medical industry.

Business Management

I’m familiar with the fundamentals of basics of business management. I’m

comfortable creating and taking inventory. I have knowledge of

purchasing, sales, marketing, and management styles. I’ve studied how successful

medical practices function and I am ready to apply these.

Business Math

I am comfortable and experienced in using the mathematics needed to operate a

business. I’ve worked in such areas as; payroll, budgeting, and bookkeeping.

Communication in a Business Environment

I have an exhaustive and comprehensive knowledge of how to be an outstanding

communicator. I apply this natural ability to business applications such as resume

writing, memo and letter correspondence, phone skills, face to face, and

electronic communications such as email.

Contact this candidate