Customer Service Security

Shelena T. Smith

**** ******** ***. **** ******, TX 77642 409-***-****

abk816@r.postjobfree.com

Objective:

My objective is to find a career for myself where I can showcase my hard work,

determination, and creativity. I will use the skills I have acquired through my

experiences to maximize accomplishment and success for both myself and the

company for which I work.

Education:

NANA’s (New Orleans, LA) 01/04-06/04

Pharmacy Technician Program

(Certification #3201-0105-0742-040)

Northwestern State University (Natchitoches, LA) 2001-2003

Major: General Studies

Professional Experience:

Lead Officer: Weiser Security Services 09/06-05/10

Supervised up to four officers during the shift

Prepared routine and standardized reports

Monitored alarms and closed circuit TV cameras to ensure personal, building, and

equipment security

Observed and reported irregularities such as fire hazards, leaking water pipes,

security doors left unlocked and unauthorized persons

Informed and warned violators of rule infractions such as loitering, smoking, and/or

carrying forbidden articles

Security Officer: iidon Security Services 04/06-09/06

Patrolled hourly patrols of property

Assisted building visitors with different needs

Observed and reported

Monitored alarms and closed circuit TV cameras to ensure personal, building, and

equipment security

Pharmacy Technician: Walgreens Pharmacy 09/04-08/05

Entered and filled prescription

Customer service/Customer relations

Ordered/Inventory medication

Assisted the Pharmacist

Answered telephones for customer support

Stocked filled prescriptions

Court Runner: Spears & Spears Law Firm 02/04-08/05

Filed court documents

Gathered client case information from appropriate courts

Assisted clients with payments/payment arrangements

Emergency Operator: New Orleans Police Department 06/03-02/04

Routed both emergency and non-emergency calls

Dispatched officers to emergency locations

Deputy Docket Clerk: New Orleans Criminal District Court 09/97-03/01

Filed court documents

Typed subpoenas

Updated court files

Arranged court dates

Customer Service

Answered multi-line phones

Prepared dockets for court

Issued warrants

Secretary: Exxon Company USA 05/96-05/97

Data entry and file maintenance

Switchboard operation

Copied reports

Faxed documents

Answered multi-line phones

Assisted with different projects

Skills:

Good written and oral communication

Computer literate

Excellent planner

Well organized

Positive and friendly professional attitude

Self motivated

Team Oriented

Problem Solver

Task Oriented

Ability to lead

Interests:

Volunteer work

Reading

References: Available Upon Request

Contact this candidate