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Customer Service Supervisor

Location:
Winston Salem, NC, 27127
Posted:
September 13, 2010

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Resume:

R ESU M E

Dennis J. Slade

____________________________________________________________________________________

**** ********** **, *******-***** NC, 27127

Home/Cell: 919-***-****

P rofessional Objective

To obtain a construction/maintenance supervisory or management position in a progressive

organization where my experience would be fully and effectively utilized. The position should offer a

changeling career opportunity, with responsibilities and advancement based upon performance.

Work H istory

Lane Management-Charlotte NC

Overlook Apartments-Supervisor

• Repair and maintenance of 275 unit apartment complex

• Repair and maintain HVAC, electrical, and plumbing systems

04/08-12/09

• Make ready apartments for occupancy

• In terior and exterior maintained including but not limi ted to

o Painting

o Caulking carpent ry carpet repair and replacement

o Re-key locks

o Swimming pool (1)

o Gym and weight room

o Schedule final inspections

Relco Construction Company-Raleigh, NC

Avera Place Apartments-Supervisor

• Repair and maintenance of 345 unit apartment complex

• Repair and maintain HVAC, electrical, and plumbing systems

12/06-04/08

• Make ready apartments for occupancy

• In terior and exterior maintained including but not limi ted to

o Painting

o Caulking carpent ry carpet repair and replacement

o Re-key locks

o Swimming pool (1)

o Gym and weight room

• Schedule final inspection

D ennis J. Slade

(page2)

Equity Residential community- Raleigh, NC

Ashley Park Apartments

• Repair and Maintenance of 375 unit apartment complex

• Repair and maintance HVAC, electrical, and plumbing systems

08/05-12/06

• Make ready apartment for occupancy

• In terior and exterior mantance including but not limited to

o Painting

o Caulking

o Carpet Repair and Replacement

o Re-key locks

o Swimming Pool (1)

o Hot Tub (1)

o Sauna (1)

o Theater Room

o Interior Basketball Court Billiard Room

o Gym and Weight room

• Schedule final inspections

R eality Investment Group-Raleigh,NC

Cumberland Cove Apartments- Assistanc Supervisor

• Repair and maintenance of 550 unit apartment complex

• Repair and maintain HVAC, electrical, and plumbing systems

02/02-08/05

• Make ready apartment for occupancy

• In terior and exterior maintance including but not limi ted:

o Painting

o Caulking

o Carpent ry

o Carpet Repair and Replacement

o Re-Key locks

o Swimming pool (2)

o Hot Tub (1)

o Swedish Spa (1)

o Gym and Weight Room

• Schedule final inspection

• Supervisor of three team members

D ennis J. Slade

(page3)

Raleigh Rehabilitation and Healthcare Center- Raleigh, NC

Di rector of Facilities and Maintenance

• Managed and maintained yearly maintenance budget of $40,000

06/00-02/02

• Managed and maintained annual renovation budget of $300,000

• Maintained a 4-story, 75 room rehabilitation facility including:

o Fully ki tchen Facility

o Laundry Room Facility

o Administrative offices

o Rehabili tation Area

o Interior rehabilitation hot tub (3)

o Activity Room

o Gym and Weight Room

• Managed, Schedule, and ordered local, state, and OSHA nursing home Inspections

• 24 Hour “On Call” Supervisor

• Supervisor of two team members

D rucker and Falk- Raleigh, NC

Meredith Village Apartments- Assistant Supervisor

• Repair and maintenance of 300 unit apartment complex

07/98-06/00

• Repair and maintain HVAC, Electrical, and plumbing systems

• Managed $1.5m budget for total complex renovation

• Make and ready apartment for occupancy

• In terior and exterior maintance include but not limi ted:

o Painting

o Caulking

o Carpent ry

o Carpet repair and replacement

o Re- Key locks

o Swimming Pool (1)

o Gym and weight room

• Schedule Final inspections

• Supervisor for four team members

Lowes Home Improvement Warehouse-Raleigh, NC

Plumbing Specialist

• Customer service including but not limited to

o Consult Customer with Special orders

07/92-07/98

o Place, /Schedule, Tract and all customer plumbing orders

• Residential and commercial plumbing experience

• Cost estimating

• Exceed sales goals by 90% each quarter

Dennis J. Slade

(page4)

Home Depot-Raleigh, NC

Plumbing Specialist

• Soliciting Subcontractors

06/88-07/96

• Residential and Commercial Customer Service

• Schedule and inspect completed plumbing work performed by subcontractor

• Exceeded sale goals each quarter

M ilita ry Experience

Unites States Army

M ilita ry Police

• Honorable Discharge, Discharge Rank E-5 -1996

1980-1996

o Ft. Hood, TX

o Germany

o Ft. Polk, L A

o Ft. Orr, CA

T raining and Technical Skills

• I l legal Drug Detection Training By Durham Police Department

• HVAC Certification

• CPA Certification

• CFC Certification

• Plumbing Certification

• Carpentry Apprenceship

• Heating and Refrigeration Technology

• Supervisory and Management Training

PROFESSIONAL REFFERENCES AVAI LABLE UPON REQUEST



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