Customer Service Sales

Location:

Posted:

April 20, 2010

Steven C. Balsam E-mail: ********@*****.***

PROFESSIONAL EXPERIENCE

Turn5, Inc. Malvern, PA March 2008 – December 2009

Purchasing Agent

• Purchasing agent for large after-market parts and accessory company

• Negotiate and administer contracts with suppliers, vendors and other representatives

• Conduct competitor analysis and review company sales trends

•Maintain inventory of all merchandise purchased and sold

•Coordinate inbound logistics including: tracking of purchase orders, communicate with receiving manager and

updating company database

•Respond to vendor procurement discrepancies and manage invoice reconciliation

•Assisted in warehouse duties including receiving & shipping goods.

MedStaff Health Care Solutions, Inc. Newtown Square, PA April 2006 – December 2007

Personal Placement Consultant

• Develop and maintain business relationships with prospective and current travel healthcare professionals

contracted for hospitals and wellness facilities

• Initiate and follow-up on recruiting efforts via cold calling, Internet leads, telephone inquiries and referrals

• Serve as liaison with contracted facilities and primary contact for company’s human resources, benefits, and

housing departments to ensure satisfactory client and customer service

• Maintain and update client’s records; ensure all compliances and certifications are valid

Nielsen Media Research Providence, RI November 2004 – November 2005

Membership Recruiter

• Schedule and conduct personal visits to prospective Nielsen family homes, encouraging participation to

represent the television viewing behavior in their market segment

• Consistently exceeded weekly goals for opening new accounts

• Improved retention rate for region from 10% to 20%

• Increased the industry developed Sample Performance Indicator rating from 22% to 30%

• Actively participated in conference calls, interdepartmental meetings and company functions

• Prepare and maintain expense reports for company issued vehicle, credit card purchases, cell phone and laptop

EDUCATION

Temple University – School of Communications and Theatre

•Bachelor of Arts in Broadcasting, Telecommunications and Mass Media

•Minor in History

SKILLS & INTERESTS

• Computer skills in Access, Excel, MSM, MARS, Outlook, Power Point, & Stone Edge

• Five years experience performing inside and outside sales

• Proven communication skills in presentation, oration and written expression

– References Available Upon Request –