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Sales Customer Service

Location:
Woodbury, TN, 37190
Posted:
September 13, 2010

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Resume:

Michael Stauder

*** ********* **. ***-***-

****

Woodbury, TN 37190

abk7rr@r.postjobfree.com

PROFESSIONAL PROFILE

Manufacturing Business Professional with extensive experience in all facets

of Sales, Marketing, Customer Service and Cost / Pricing. Documented

success negotiating profitable business with the Japanese Automotive

companies as tier 1 supplier while increasing sales and improving customer

confidence. Management experience at Corporate and Departmental level.

Incorporated Activity Based Costing and Manufacturing Process Modeling to

substantiate pricing of all future business assuring successful negotiation

of pricing. Hands on manufacturing experience as Product Designer.

* Account Management * Departmental Management *

Cost / Price Negotiation

* Global Business Development * Fixed Asset Management

* Lean Manufacturing

* Increased Sales * Increased Profits *

Improved Customer Relations

* Developed Sales Department * Designed / Implemented Sales

Operational Systems

PROFESSIONAL EXPERIENCE

Lionheart Assurance - Mt. Juliet, TN

Independent Licensed Agent (7/09

to Present)

Risk Management Consulting, offering Voluntary Benefit Plans for Pre

Paid Legal and Identity Theft Restoration.

MACC Door Systems - Murfreesboro, TN

Sales / Marketing Rep (8/08

to 10/08)

Wholesale of Garage Door Systems to Retailer and Contractor Markets.

Champion of Nashville - Antioch, TN

Independent Sales Rep

(10/07 to 8/08)

Home Improvement sales of Windows, Doors and Patio Rooms.

Shiroki North America, Inc. - Smithville, TN

AGM of Sales / Marketing / Customer Service / Cost - Pricing

(11/96 to 07/06)

Manufacturer of Seat Adjusters, Window Regulators and other products for

the Automotive Industry.

Managed staff of six handling annual sales of $240 million, direction of

all corporate sales, establishing competitive pricing standards assuring

profitability, reporting directly to the Executive Board. Customer base

consisting of Toyota, Nissan, Subaru and Mitsubishi.

> Instrumental to increasing Annual Sales from 70 to over 200 million

over 10 year term.

> Recruited, trained and managed Sales/Marketing/Customer Service

Department.

> Designed, developed and implemented complete quotation system and

supporting computer systems to facilitate all Marketing functions.

Improved response time, quality of data, and negotiation success.

> Negotiated all New Model Business including Product Pricing, Quality,

Fixed Assets, Packaging and Delivery.

> Responsible for maintaining the trust and confidence of the customer

base.

Calsonic North America, Inc. - Shelbyville, TN

Account Manager (3/92

to 11/96)

Manufacturer of HVAC, Engine Cooling and Exhaust systems for the

Automotive Industry.

> Quotation and negotiation of all design changes and minor model

changes.

> Primary Accounts were Nissan, Yamaha and Ford.

> Developed new service parts supply system including part numbering,

pricing, and packaging standards.

> Developed new systems for quotation, fixed assets, design-changes and

part history tracking, which greatly enhanced the departmental

proficiency, accuracy and professionalism.

> Internal Auditor for QS9000.

Michael Stauder cont'd:

Construction Industry - Florida

Independent Sales Representative

(5/82 to 1/92)

Represented an array of products and subcontracting services to all

levels of construction. Calling on builders, contractors and architects

estimating costs and developing bids for packages consisting of windows,

doors, trim, hardware and other related products as well as the labor for

installation. Territory ranged from county wide to state wide.

Responsibilities ranged from general sales to factory rep to branch

manager.

EDUCATION

Bachelor of Science - Psychology, Middle Tennessee State University,

Murfreesboro, TN.



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