Cynthia Faulkner

*** ******* **

Eden, NC *****

276-***-****

abk7r3@r.postjobfree.com

Objective: Seeking an entry level position in a professional setting where I can utilize my

educational training and experience.

•Microsoft Office Microsoft Access

•Microsoft Word Microsoft Excel

•Microsoft Outlook Accounts Receivable

•Data Entry Collections

•Customer Service Administrative Assistance

•Monetary Transactions Accounting I,II

•Managed and Collected past due accounts Sales/Marketing Training

Education Patrick Henry Community College Martinsville, VA

ECPI Virginia Beach,

VA

2006-2008 Gildan Administrative Assistant Eden, NC

•Conducted orientations.

•Ran weekly reports for payroll.

•Passed out paychecks.

•Answered phones.

•Made badges for employees.

•Data Entry.

•Made calls to those who was interested in employment.

•Handled all other office duties.

2004-2005 Advance America Collector/Customer Service Rep.

Danville, VA

•Responsible for collection of past due accounts.

•Answered incoming calls.

•Data Entry.

•Increase the non-sufficient funds recovery by 50%.

•Made calls to customers with past due accounts.

•Set up payment arrangements with customers.

•Made reminder calls.

•Set up new accounts.

•Paid out cash advances.

•Ran weekly reports on customers whose account status had changed.

•Responsible for night deposits.

2002-2003 New Roads Order Entry Martinsville, VA

•Answered incoming calls from customers placing orders.

•Accepted credit card payments by phone.

•Assisted customers with any customer service issues.

•Data Entry and Sales.

2000-2001 Sears Hub Associate Martinsville, VA

•Ran daily reports for all department managers.

•Accepted credit card payments.

•Answered incoming calls.

•Responsible for getting change for all sales associates daily.

•Data Entry.

•Responsible for counting all sales associates cash drawers at closing.

•Responsible for making sure all cash was placed in the safe at closing.

References: Available Upon Request

Contact this candidate