Customer Service Sales

JESSICA L. SIDERS

**** ********** **** *****

Columbus, OH 43221

614-***-****

*****.******@*****.***

OBJECTIVE

Obtain a position relating to merchandising or business administration

EDUCATION

The Ohio State University

Columbus, OH

B.S. College of Education & Human Ecology

June 2010

Major: Fashion & Retail Studies: Merchandising Track

Minor: Business and Korean

INTERNSHIP

Limited Brands

Reynoldsburg, OH

Victoria's Secret Stores

February 2010-June 2010

Bra Merchant Intern

. Created a competitors' scan on a weekly basis.

. Supported Bra Team sample management and rank top sales.

E.C.I. New York New York,

NY

Intern June 2009-August

2009

. Communicated with vendors on a daily basis ensuring they received

purchase orders.

. Created tech packets that was then distributed to the factories.

Factory PR New York, NY

Fashion Week Intern

September 2009

. Helped with seating arrangements for the fashion shows.

. Contacted agents to invite guests to the shows.

RETAIL EXPERIENCE

Victoria's Secret

Columbus, OH

Sales Associate September

2008-April 2009

. Assembled visual merchandising to comply with corporate standards.

. Marketed credit card sales, used registers to make transactions.

Abercrombie and Fitch Home Office New

Albany, OH

Brand Rep. June 2007-January

2008

. Collaborated with the visual merchandising team to create standards to

be used in other stores.

. Processed merchandise to be distributed to other Abercrombie and Fitch

stores.

CUSTOMER SERVICE WORK EXPERIENCE

Sushi Ting Columbus, OH

Hostess/Server

February 2008- March 2010

. Sold Japanese dishes to diverse customers.

. Handled money and credit cards on cash registers.

WPAFB Commissary WPAFB, OH

Grocery Bagger September 2005-

September 2009

. Assisted customers by bagging groceries and taking them to their cars.

. Communicated with customers that resulted in customer satisfaction

ADDITIONAL SKILLS

. Computer Skills: proficient in Microsoft Office (Word, Excel,

PowerPoint), Photoshop

. Foreign language skills: Korean, both oral and written

. Leadership skills: coordinated communication efforts and organized

annual group trip to NYC.

EXTRACURRICULAR ACTIVITIES

. Buckeye Barbeque Club, Autumn 2008-Present

. Fashion Student Organization (President, NY Coordinator), Autumn 2007-

Spring 2010

. Korean Student Association, Autumn 2008-Spring 2010

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