Real Estate Quality Assurance

Brian Paul Trible A.M.P

**** ******* **. ***. ***, Key West, FL 33040 Cell 305-***-****

***********@*****.***

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Job Objective

Seeking a position as a PC Support Technician in Key West, FL.

Education

( Bachelors Degree from Marist College, Poughkeepsie, NY. May 2003

Major Information Technology, Minor Graphics & Multimedia

( Graduate of Mortgage Bankers Association School of Mortgage Banking,

May 2008. Earned the Accredited Mortgage Professional designation.

( Graduate of Real Estate School Online & Passed the Florida Real

Estate Sales Associate Licensing Examination September 2009

Professional Experience

Coldwell Banker Schmitt Real Estate Co. - Key West, FL Sept. 2009 -

Present

Independent sales associate working under the umbrella of Coldwell Banker.

Constant use of marketing tools such as Sharper Agent, Visual Tour, Cyber-

link Power Director, MS Office Publisher, Access, Excel & Word. Design

real estate websites & maintain them. Pull data from multiple websites

into one database that allows for personalized marketing solicitations in

the form of mail-merged letters. Professionally work with buyers/sellers

to guide them down the perilous road of Florida Keys Real Estate.

First State Bank of the Florida Keys - Key West, FL May 2005

- August 2009

Residential and Consumer Lending Underwriter/Supervisor responsible for

underwriting all non-commercial loans originated by loan officers, CSRs and

branch managers. Secondary Market delegated underwriter and liaison.

Supervised processing, underwriting and closing operations. Continually

trained colleagues on loan products, policy/procedures, loan administration

software, closing software. Responsible for daily operations, reporting

and audit response. Database administrator for loan administration

pipeline. Responsible for creating and implementing new policies and

procedures from Regulatory Compliance to utilizing new secondary market

investors. Helped IT department with basic help desk support for those in

my general vicinity. Held the department together with excellent teamwork

skills, time management and leadership.

Mortgage Lenders Network USA - Middletown, CT September 2003

- May 2005

As an Automated Underwriting Support Consultant helped develop MLN's first

automated underwriting system known as MLoan. Successfully passed rigorous

technical underwriting tests and underwrote thousands of loan approvals.

Researched competitors and did in the field mortgage broker research to

help shape the final MLoan product. Analyzed business rules and translated

them into decision rule sets utilizing Decision Ware interface, tested

parameters and trouble shot XML transactions. Identified quality assurance

benchmarks and wrote technical guides. Instrumental in training new team

members on practices, procedures and internal sales staff on the

versatility of our system. Utilized Test Director 8.0 and Quick Test Pro

in both manual and automated testing from unit testing to end to end

testing. Debugged code, created QTP testing scripts and completed pricing

checks. Administrated help desk software (Track-It!),

administrated/maintained Loan Origination Software (Calyx, Contour,

Encompass and Genesis). Led support desk through North America roll out.

Central Hudson Energy Group - Poughkeepsie, NY May 2002 - May

2003

Paid college internship with the IT Help Desk of a large gas & electric

company during senior year of college. Administrated Novell Netware to

create new users, place them in their proper access groups and maintained

their user privileges. Loaded operating systems and necessary programs on

new computers, and used Norton Ghost imaging software to back them up on as

many as 30 PCs at once. Handled incoming calls to help desk, created help

desk tickets and completed the necessary tasks to fix the problems or

relayed the proper information to the IT Dept. Installed hardware and

software when applicable and constantly troubleshot local printers, network

printers, laptops, scanners, PDAs, etc. If there was technological

equipment in the building, I was responsible for ensuring it worked. Long

term project during my time there was to help build an emergency offsite

backup control center. Lots of heavy lifting, crawling through subfloors,

running cat5 cabling and testing network connectivity.

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