Customer Service Sales
Resume:
Jonah Carrera
Billings, MT *****
abk7k3@r.postjobfree.com
The Objective To work for a company that has the prestige of establishing a career.
Education St. Gregory‘s University -- Shawnee, Oklahoma
[Obtained- Bachelor of Science, Major in Social Science]
Experience [CLASSIFIED ADVERTISEMENT SALES]
Thrifty Nickel, Billings, MT
• Arrange Classifieds to advertise in the customer’s best interest.
• Call previous customers to follow up on the services and to renew accounts.
• Provide outstanding customer service to our internal and external customers.
• Sell advertising schedules and providing professional service to customers and while
achieving sales goals as assigned.
• Conducting verbal sales presentations and bringing creative solutions to our clients’
marketing needs.
• Processing and inputting advertising copy, calculate ad costs, schedule advertising
and compose customer letters as required.
[SOCIAL WORKER, PUBLIC RELATIONS, AND MARKETING]
Valley Health Care and Rehab Center, Billings, MT
• As part of admission process, meets with the Resident and family to review policies
on advanced directives, Resident rights and discrimination.
• Conducts and documents a social services evaluation, including identification of
Resident problems/needs and arranges fro appropriate social services.
• Helps residents and their families (in their social, racial, ethnic, and cultural context)
cope with the immediate effects of the decision to move to the facility.
• Implements social service interventions that achieve treatment goals, address
resident needs, link social supports, physical care and physical environment to
enhance quality of life.
• Plans discharge for residents by networking with community health care agencies.
• Developing and maintaining current and new customer relationships.
• Market territory management
• Develops corporate message platform to ensure consistency throughout the business.
• Develops relationships with the media, making strategic placements and establishing
ongoing, value-added relationships.
• Secures venues that increase company credibility including industry speaking
opportunities, awards, conference attendance, and customer panels.
• Identifies and works collaboratively with subject matter experts to develop case
studies, testimonials and corporate research.
Languages and English / Spanish/ Italian verbal and written. Current certifications include CPR,
Certification First Aid, and Nurse Aid Certification.
Leadership Elected captain for St. Gregory’s University soccer team on a full soccer
scholarship thru four years of eligibility. Serve as an assistant coach in last year.
References: upon request
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