Customer Service Medical Assistant

**** *** ******* *** *********, GA 302**-***-*** *680

sharitda johnson

abk7go@r.postjobfree.com

Medical Assistant

To obtain a career in the medical profession that will allow me to grow professionally, while utilizing my excellent interpersonal skills

and versatility. Skills include:

Scheduling Patient Complaints Prepare Exam Rooms

Patient Filing Medical Office Manager Urinalysis

Medical Terminology Insurance Verification Spirometry

Telephone Techniques Vital Signs Blood Typing

Reception Techniques Injections EKG

Office Machine Operator Snellen Chart Ear Irrigation

Medical Billing & Coding Audiogram ICD 9/CPT

Record Maintenance Venipuncture

Education

Medical Assistant (MA), 2010 Present

Certified X Ray Operator, 2010 Present

Certified in First Aid & CPR, 2010 Present

High School Diploma, Morrow High School Morrow, GA, 2003

Professional Experience

South Atlanta Pediatrics Locust Groove, GA

Medical Assistant, 2010 2010

Measuring and recording vital signs

Recording patient interview, history and chief complaint

Performing basic lab test

Preparing and administering medications with physician’s authorizations

Eastman Youth Detention Center Eastman, GA

Juvenile Correctional Officer, 2006 2008

Produced written reports on assigned shift activities with oral reports and emergency notifications delivered as directed by

established security procedures

Maintained acute awareness of surroundings

Developed sharp observation skills for noticing people, details, and effects

Wal Mart Dublin, GA

Jewelry Customer Service Associate, 2005 2006

Interact with customers to provide information in response to inquiries about products or services and to handle and

resolve complaints

Consistently generated additional revenues utilizing thorough product knowledge and friendly sales techniques to up sell

product specials and complimentary items

Maintained a friendly and professional manner towards all customers and to all potential customers

Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem

solving capabilities

J.C. Penny Morrow, GA

Customer Service Representative, 2000 2004

Easily established rapport with people of all ages, cultures, and beliefs

Interact with customers to provide information in response to inquires about products or services and to handle and

resolve complaints

Earned a reputation as a valuable and cooperative co worker by being fair, honest, and willing to help others when needed

Built rapport and trust quickly with customers and assisted customers with inquiries and provided pertinent information

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