Customer Service Sales
Resume:
Resume: Susan
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Susan Camille McCeldry
Kodak, TN 37764
Cell: 863-***-****
E-mail: abk7d3@r.postjobfree.com
Objectives
I would like to become a member of a team that can benefit from my skills and experience, and use those talents to be
a positive influence and assist in the growth of a company.
Education
Business Administration (In progress)
Currently completed 30 college credits of 60 required for degree
High School Diploma 1985
Kathleen Sr. High School
Lakeland, Florida
Experience
Sales Lead/part-time manager (October 2009 – present)
Bath and Body Works
Sevierville, TN
• Ensure customer has excellent shopping experience
• Increase sales
• Opening/Closing of store
• Close out registers and prepare deposit
• Take deposit to bank
• Held accountable for sales volume in assigned two hour segments
• Lead the sales floor during assigned two hour segment
• Cashier when needed
• Supervise and coach fellow associates
• Merchandise flow (stock) in a quick and timely manner when needed
• Cleaning duties as needed
I was originally hired as a seasonal employee as a Sales Associate. Due to my excellent job performance and
flexibility, I was offered a permanent position with the company in January 2010. I inquired about other job
opportunities in the company and was immediately informed of a Sales Lead position coming available in the near
future. The Sales Lead position is a stepping stone to becoming an Assistant Manager. In February and early March I
had three different interviews for the position, including an interview with the District Manager, and was offered the
position in March. I am currently keeping my options open for an administrative position with daytime hours and
weekends off.
Office Manager/Owner (August 1999 – September 2009)
Central Building Supply & Installation, Inc.
4335 Holden Road Lakeland, Fl 33811
• Hired/Fired office employees
• Managed office employees
• Accounts Payable
• Accounts Receivable
• Managed bank accounts and created deposits
Resume: Susan
• Collections
• Bank Reconciliation
• Created Inventory reports and made adjustments to inventory
• Created sales tax liability reports and paid sales tax to state
• Maintained safety program/worker’s compensation
• Created and implemented office procedures and manuals
• Worked closely with accountant during tax time
• Payroll
• Maintained all insurances
• Maintained high quality of customer service
• Trouble shooting
I started this company with my husband in 1999. I created all office procedures, forms and manuals. I developed
inventory items and descriptions. I set up the company using Quick Books software. Before I hired additional
employees, I answered the telephone, placed orders with the manufacturer, scheduled service calls and
installations, performed customer service duties, order entry duties and invoicing. I also performed all accounting
and financial responsibilities for the company as well. As the company grew I assumed the role and duties of
Office Manager.
Skills
Typing
10-Key
Quick Books
Microsoft Word
Leadership Skills
Multi-Task
References
Doug Bronson, CPA/Professional
Lakeland, Florida
Known 10 years
Frank Campano/Friend
Lakeland, Florida
Known 4 years
Chris Mesa/Friend
Lakeland, Florida
Known 15 years
Kris Kondolf/Friend
Lakeland, Florida
Known 35 years
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Resume: Susan
Page 4-865-***-****
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