Administrative Assistant Data Entry

*** ****** ****** ***** 951-***-****

street E-mail

Perris abk7ci@r.postjobfree.com

CA 91761

Tareya Phelix

Education [ 08-21-02/ 05-05-07 ] Arkansas State University Jonesboro, Arkansas

1. Associates Degree in Liberal Arts.2005

2.Bachelor’s Degree in Interdisciplinary Studies with an emphasis on Social

Work, Sociology and Psychology 2007

Work experience [05-2009/Present] Harts Family Day Care Perris, California

Day Care Provider

Provided Independent and group activities through games and exercises

Helped children develop self esteem, physical skills and speech

Oversaw children’s health and nutrition

Let children help in the preparation of breakfast and lunch

Data entry

[ 01-2008/ 12-2009] Dollar Financial Group Salt Lake city, Utah

Collections Representative

answered phones professionally

responded to customer inquiries

researched required information using available resources

handled and resolved customer complaints

provided customers with product and service information

processed orders, forms and applications

identified and escalated priority issues

routed calls to appropriate resource

followed up customer calls where necessary

[ 08-2006/ 05-2007 ] Arkansas State University Jonesboro, AK

Administrative Assistant

Meet and Greet parents, students and staff members

Data Entry

Scheduled New student orientation, campus tours and visits

Updated student files, and organized and maintained electronic files

Answered Multiple phone lines

Directed students to proper locations

[01-2006/ 05-2006] Arkansas State University Jonesboro, AK

Intern/ Student Counselor

Data entry

Answered phones professionally

Helped students with disabilities identify reasonable accommodations

Increased awareness about students with disabilities

Motivated students to set career goals for themselves

Promoted the well-being of students through counseling sessions

Participated in the preparation for Disability awareness week

Reviewed student files and updated information

[08-2005/ 12-2005] Girl Scouts of Crowley’s Ridge Jonesboro, AK

Intern/ Girl Scout Leader

Girl Scout Leader

Recruited young girls to become part of the Girl Scout’s

Planned fun educational activities

implemented an after school program for at risk populations

Educated the girls on the Girl Scout’s honor

Helped in developing their leadership skills

Developed rewarding relationships with parent’s and children

Organizations NAACP, Social Work club, Psychology club, BSU.

Accreditations and B.A in Interdisciplinary Studies with and emphasis on Social Work,

licenses Sociology, and Psychology

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