Customer Service Sales

RIC TAYLOR

*** ***** *** **** *****, UT ******

Phone: 801-***-**** - Email: ***********@*****.***

OBJECTIVE

To obtain entry-level work with a company that fully utilizes

my communication and analytical skills and one that appreciates hard

work, quality cognitive skills, and excellent project management

abilities that will influence overall growth and profitability.

EDUCATION

B.A., Political Science - 2009

Utah Valley University, Orem, UT

- Magna Cum Laude graduation honors

- Recipient of the Pope General Education Scholarship

QUALIFICATIONS

- Highly developed communications, critical thinking, and problem

solving skills

- Advanced writing composition skills

- Excellent customer service skills

- Strong research skills developed through university course work

RELEVANT EXPERIENCE

-Crew Member - Smashburger, Orem, Utah

01/2010- Present

-customer service/cooking duties

-Advertising Account Executive - The Daily Herald, Provo, UT

08/2009- 01/2010

- cold calling of potential advertisers

- Average 35K in sales and 20 new leads monthly

- Legislative Intern - Utah State Capitol, Salt Lake City, UT

01/2008 - 03/2008

- coordinated appointments, scheduled print and other

media activities

- kept logs of which bills were coming into committee

- Inside Sales - NLE, Orem Utah

03/2006 - 08/2007

- cold calling, customer service and record keeping

responsibilities

- regularly dealt with accounts ranging from 5K - 50K

- Event Coordinator - Pyrge Records, Orem, UT

02/2002 - 02/2006

- managed sale of online and "at event" merchandise

- managed 20 individuals to ensure proper concert

production

- coordinated financing needs up to 5K per event

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