Jan Lamer
Lincoln, NE *****
********@*****.***
Qualification Summary
Reliable and enthusiastic individual with an extensive background in
clerical/administrative support, who is efficient, highly motivated and has
excellent interpersonal skills. Experienced working in a computerized
office environment with word processing and spreadsheet skills preparing
correspondence, reports and forms with speed and accuracy, including the
willingness to learn and use new computer programs and applications.
. Detail oriented
. Typing speed - 80 words per minute
. Ability to learn new tasks quickly
. Ability to handle fluctuations in work load
Work Experience
Administrative Assistant
. Provided administrative/secretarial support such as answering multi
line telephone, assisting customers and typing letters and memos.
. Created and modified documents using Microsoft Word and Microsoft
Excel.
. Prepared numerous monthly and quarterly reports.
. Responsible for training of new employees who joined the organization
along with training existing clerical staff on any system changes or
enhancements.
. Made travel and meeting arrangements.
. Performed general clerical duties including copying, faxing, scanning,
mailing and filing.
Consumer Lending/Banking
. Assisted lending underwriters in their daily activities including
inputting applications, obtaining credit report information and
inputting the underwriter's decisions onto the loan system.
. Verified completeness of submitted loan documents.
. Provided customers/dealers/branch lenders with various contract, rate
and note information.
. Acted as a liaison between customers/dealers and various departments
of the bank in the resolution of day-to-day inquiries or operational
problems.
. Performed duties for inventory floor planning including loan advances
for financed vehicles, monitored floor plan balances, prepared
inventory inspection reports and aided in the physical inspection of
all collateral held as security for various dealers.
. Prepared monthly dealer reserve statements and monthly floor plan
interest due statements.
. Performed maintenance duties for overdraft protection accounts making
daily decisions in the returning of checks. Recommended closing of
accounts due to mishandling.
. Performed entry and maintenance duties of credit line accounts.
Prepared all documentation needed.
. Assisted numerous areas of the bank as help was needed.
Work History
TierOne Bank, Lincoln, Nebraska, 2000-2010
Administrative Assistant and Sales Finance Specialist
National Bank of Commerce, Lincoln, Nebraska, 1977-2000
Administrative Assistant and Consumer Loan Underwriting Assistant