Customer Service High School
Resume:
Melissa L. Neely
Court ( Grove City, OH 43123
********@*****.*** ( 330-***-****
Education:
The Ohio State University, Columbus, Ohio
Graduation date: Aug. 2009
. Bachelor of Arts, Strategic Communication; GPA: 3.78
Employment Experience:
ITT Technical Institute
November 2009 - Present
Educational Recruiter
. Work with an intricate data entry system in order to organize and
maintain student files
. Conduct face-to-face interviews, telephone interviews and e-mail
correspondence to prospective students to determine their educational
needs, concerns and interests
. Responsible for facilitating orientation and registration day
activities
. Closely assist and mentor students through admissions process
. Verbally promote programs to prospective adult and high school
students
Gap, Inc., Columbus
May 2008 - August 2009
Sales Associate
. Facilitated the sale of children and baby clothing
. Provided high-quality customer service by helping customers with
specific needs
. Executed cashiering activities in areas of purchasing, returns, and
exchanges
. Enforced store policies
Pickerington Area Chamber of Commerce, Pickerington
September 2008 - February 2009
Event Coordinator, Intern
. Planned the Chamber's Annual Dinner and Silent Auction
. Arranged and conducted meetings with Annual Dinner and Silent Auction
Committees
. Recruited volunteers and conducted phone and in-office interviews in
order to chose appropriate candidates
. Assigned positions to and supervised volunteers at the event
. Reduced the total cost of the event by selling sponsorships to members
and procuring a greater quantity of silent auction donations than the
previous year
Activities and Honors:
. Magna Cum Laude graduate
August 2009
. Member of Public Relations Student Society of America
April 2008 - August 2009
. Block O September 2006 -
September 2007
. Dean's List, thirteen quarters December
2005 - June 2009
References:
. Available upon request
Contact this candidate