Melissa Ann Markow

**** ******* ****** ( Richmond, VA 23227 804-***-****

abk78i@r.postjobfree.com

Summary of

qualification Experience in the area of management, human resources, event

s development and volunteer coordination with a self-motivated work

ethic, which flourishes in both independent and team oriented

projects.

Professional

experience Richmond Physical Therapy

Ashland Physical Therapy December

2003 - Present

Office Manger

Responsibilities include marketing, credentialing, patient

relations, bookkeeping, employee and office management, human

resources, payroll, billing, workman's comp cases, insurance

filing and follow-up, accounts receivable, collections and

scheduling, transitioned to new medical management system and set

up all offices in new system. Set up and opened two new offices

as well as handle A/R of both offices bringing in over

$1,500,000.00 annually.

Insight Physicians P.C. June

1999 -December 2003

Intake Director-Credentialing Coordinator

Intake Director

Responsibilities include office management, assessment and

referral of new patients, benefit analysis, liaison to outside

healthcare agencies, emergency calls and secure hospital beds for

city and county crisis teams, compile daily inpatient census for

doctors to round and coordinate monthly on-call schedule for

doctors and hospitals, in-service planning, development and

implementation of community referral network.

Credentialing Coordinator

Maintain liability insurance, DEA licensure, medical and state

licensure for multi provider practice. This also includes

maintenance of annual insurance re-credentialing for each

provider, credentialing of any new providers and maintenance of

CME credits for each MD.

S. McDonald Wade Jr., DDS

April 1996 - June 1999

Office Manager

Responsibilities included office management and human resources,

Education accounting administration, patient scheduling, tracking and

follow-up, medical inventory, insurance claim filing, chart

maintenance, customer and employee relations and assistance with

dental procedures.

Virginia Commonwealth University

Richmond, Virginia

B. S. Psychology with Core Curriculum in Substance Abuse

Counseling

English Minor

Volunteer

Work

Save Our Shelters-a nonprofit animal welfare group

August 1996 to May 2001

Founding Member and Vice President - Operations

Effected governmental policy change in local shelters. Headed

committee of first fundraiser where we raised over $22,000.00.

Angel Dogs-an animal rescue group

June 2002 to 2005

Board Member-Secretary/Treasurer

Street Team Richmond Animal Care & Control Street Team-the city of

Richmond's animal shelter off site adoption branch

2005 -present

Team Founder and Volunteer

Computer

Skills

Microsoft Office applications including Word, Excel and Outlook

MEDIC, Mega West, PTOS, ReDoc

References

Available upon request

Contact this candidate