Danielle Dukart

abk75f@r.postjobfree.com • Portland, OR • 503-***-****

Objective

•To develop and grow professionally and contribute in a team environment in a business where interpersonal

skills, communication skills, and building strong working relationships are promoted and valued.

Profile

•Effective in building positive working relationships

•Exceptional customer service and communication skills

•Excellent knowledge of Microsoft Office programs and 10 key operation

•Great organizational, prioritizing and problem solving skills

•Detail oriented

•Dedicated to providing quality service

•Know for trust, commitment, and professional demeanor

PROFESSIONAL EXPERIENCE

North Star Resource Group- September 09- Present

Front Office Coordinator/ Administrative Assistant to Financial Advisors

Key Contributions

• Calendar management for 25 office personnel

• Schedule and confirm meetings

• Book and manage travel arrangements

• Maintain client correspondence, mailing list, incoming and outgoing mail, checks and payments received

• Prepare mailings and applications for life and disability insurance and security accounts

• Research and recruit prospective clients, send out invites, prepare marketing folders and materials, book

venues for presentations, track event attendance

• Work with vendors for various tasks

• Prepare client appreciation activities

• Run data management reports

• Inventory and manage office supplies

NW Priority Credit Union- July 08- September 09

Member Service Representative

Key Contributions

• Assist members with deposits, withdrawals, check issue, certificates of deposit, cash advances, savings

bond redemption, and wire transfers

• Open new accounts and run verification reports

• Order checks and process card applications

• Balance and stock ATM

• Cross sell products and services and refer members to open new types of accounts and loans

• Hosted company promotional events

United Advantage NW Federal Credit Union- February 08- June 08

Assistant to Manager of Compliance/ Member Service Representative

Key Contributions

• Assisted Manager of Compliance with editing client correspondence and reviewing loan, credit card, and

account applications

• Managed appointment calendar and travel arrangements

• Confirmed the coin machines and ATM’s are all working properly and check all of the office machines

and refill supplies as needed

• Inventory and order office supplies

• Assist members with routine banking transactions and resolutions to account issues as needed

U.S. Bank- May 07– February 08

BANK TELLER

Key Contributions

• Open and complete the night drop and mail

• Assist customers with deposits, withdrawals, money orders, travelers checks, and coin count

• Count and balance vault

• Assist customers with resolution to any type of problem or concern they had with an account

• Marketed new types of accounts and products to customers

• Participated in off site visits to Day Care Centers presenting to the children the advantages of saving

money

Chili’s Grill and Bar Family Restaurant- September 06- May 07

HOSTESS

Key Contributions

• Actively made seating arrangements according to group size and customer requests.

• Responsible for all To-Go orders.

• Maintained a clean and orderly atmosphere.

• Assisted with food service when needed.

JCPenney- April 06- August 06

RETAIL- CASHIER

Key Contributions

• Register checkout for customers, including purchases, returns and exchanges

• Provide friendly and helpful customer service

• Answer telephones as needed

• Help with department tasks such as organizing, stock work, display, price adjustments, and cleaning

• Count and balance register

EDUCATIONAL BACKGROUND

David Douglas High School: Graduate – 2007

Portland Community College: Seeking a degree in Business Administration

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