Lori Kisch

**** *. ******** ******, **. Paul, MN 55106

Cell 651-***-**** ( abk756@r.postjobfree.com

OBJECTIVE

A high-ENERGY, detail oriented MEDICAL OFFICE PROFESSIONAL, with excellent

customer service and interpersonal skills, SEEKING EMPLOYMENT IN A MEDICAL

OFFICE ENVIRONMENT

Education / PROFESSIONAL DEVELOPMENT:

Saint Paul College, St. Paul, MN

Medical Coding Specialist Certificate

Medical Records Clerk Certificate

Medical Receptionist Certificate

Graduation: July 2010

GPA: 4.0

Member of AHIMA

HONORS: Dean's List 2009, 2010

RELEVANT COURSEWORK

ICD-9-CM Coding, CPT-4 Coding,

Advanced Coding, Medical

Terminology, Anatomy and Physiology,

Human Disease, Pharmacology for the

Medical Office, Health Information

Foundations, Computerized Health

Information, Business Information

Applications 1, Communication

Technology, Career Resource

3M Encoder

CernerWorks

ICD-10

DRG Classification

APC Classification

E & M

PROFESSIONAL Experience:

Andersen Windows - Cottage Grove, MN

Customer Service I/Order Processor

. Data entry of incoming work orders at 99.00% accuracy rate over 5 year

period.

. Helped develop and maintain best practices and standard work for order

processor group.

. Developed and facilitated training to affiliates through webinars, in-

store training, etc., resulting in less order entry mistakes, saving

both affiliates and Renewal by Andersen time and money, and insuring

that orders were entered correctly the first time through.

ANDERSEN WINDOWS TRAINING CLASSES

Leadership Skills

Managing

Change

Influencing Skills

Conflict Resolution

Team Building

Intro to Lean Manufacturing

Related experience

Volunteer: Gillette Children's Hospital June 2009-Present

Volunteer: Team Ortho Foundation May 2009-Present

Courage Center 5k Organizational Committee

Contact this candidate