Ryan Joseph Spickard

Current Address: *** ******** ***** *******, ***. 204, Cordova, TN, 38018

Email: abk74k@r.postjobfree.com Phone: 931-***-****

Profile

An energetic and hard worker with strong multi-tasking abilities. Focused and efficient learner

with a mind centered on the task at hand. Problem solver with an excellent grasp of critical

thinking and interpersonal relationships. Driven by a strong work ethic with the ability to work

hard under stressful conditions.

Education

Bachelor of Science in Psychology, Union University, Jackson, TN, May 2010

Minor: Family Studies

Overall GPA: 3.75 Psychology GPA: 4.00

Employment History

Administrative Assistant/Receptionist, Aenon Auto Recycling, Cookeville, TN (March 2004

to July 2010)

• Performed bookkeeping duties such as filing, account management, customer order

fulfillment, daily use of Microsoft Office suite

• Customer service duties included managing a multiple line phone system, receiving

and fulfilling orders, mailing statements, handling customer complaints

• Accounts payable/receivable

Customer Service Supervisor, Dick’s Sporting Goods, Jackson, TN (June 2008 to May 2010)

• Supervised front end cashier activity, ensuring efficient and complete customer service

• Worked with customer base to ensure satisfaction, handling complaints and concerns

• Office work included account management, money handling, security procedure

training

Night Manager, Chick-Fil-A, Cookeville, TN (November 2005 to January 2008)

• Sole nighttime supervisor of store and staff, responsible for operation of store,

customer service, financial and bookkeeping procedures

• Worked in office to balance accounts, run store security and financial programs

Technology Skills

• Strong knowledge of Microsoft Office Suite including Access, Outlook, Power Point,

Excel, and Word

• Typing speed of 55 wpm with high accuracy

• Excellent computer skills, knowledge of Windows and Macintosh operating systems

• Working knowledge of Adobe Photoshop

Leadership/Honors

• Graduated undergraduate with magna cum laude honors

• Awarded Academic Excellence Award, selected as top psychology graduate of 2010

class by faculty

• Senator for Student Government Association for two different honor societies

• Member of Psi Chi (psychology honor society) and Pi Kappa Delta (speech and debate

honor society)

• Nominated Who’s Who among Universities in United States

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