SUSTANIE D. HARDING
**** *** ******** ***, *********, CA 92508
951-***-**** (Home) 951-***-**** (Mobile) abk70l@r.postjobfree.com
https://www.mcpvirtualbusinesscard.com/VBCServer/TanieHardingMCTS/interactivecard
ARCHITECT/SENIOR PROGRAMMER ANALYST
PROFESSIONAL SUMMARY
Over 10 years Manager-Level/Senior Programmer Analyst/Architect in the Client/Server Software
Development field, specializing in multi-tier solutions for Line of Business Applications. Architected and
directed a team of programmers from multiple departments in the transformation of an inherently
procedural process to a multi-threaded process, with this re-engineering the task which took on average
24 hours to complete was reduced to 3 hours, a performance gain of 87%. Investigated and solved a
major design flaw with a key payment process that resulted in deadlocks and poor performance on the
customer sites. M.S. in Computer Science. Microsoft Certified Technology Specialist (MCTS) SQL
Server 2008, Database Development. Microsoft Certified Technology Specialist (MCTS) .NET
Framework 3.5, Windows Presentation Foundation (WPF) Applications.
CORE COMPETANCIES
• Project Management • Windows Presentation Foundation
• Database/System Analysis and Design (WPF)
• Leadership and Mentoring
(MS SQL 2000/2005/2008)
• MS SQL Database Programming, • Source Control and release
Reporting Services (SSRS), Integration management.
Services (SSIS).
• Visual Studio Development (.Net 2.0,
3.0, 3.5, 4.0) C#
PROFESSIONAL EXPERIENCE
Consulting Services(Part Time)
ATMEGroup, Los Angeles, CA July 2010-Present
• Perform root cause analysis of production issue and participate in the development of short and long
term solutions.
• Write functional specification and programmed new process, trouble shoot application issues. SSIS-
ETL (MSSQL 2008).
Architect/Senior Programmer Analyst
ARIS Software Inc., Ranch Cucamonga, CA 1999-2010
• Architected and directed a team of programmers from multiple departments
in the transformation of an inherently procedural process to a multi-threaded process, with this re-
engineering the task which took on average 24 hours to complete was reduced to 3 hours, a
performance gain of 87%. C# Visual Studio 2008, .Net 3.5 framework, SSRS, SSIS- ETL (MSSQL
2008)
• Develop MSSQL Stored Procedures, Triggers, Views, SQL Jobs, SSRS,
SSIS, DTS, ETL (MSSQL 2000/2005/2008). Extended/Managed Stored Procedures(C# Visual
Studio 2005/2008, .Net 3.5 framework). Optimization of processes and procedures, deadlock
resolution for the optimal performance gain. Engineered and implemented archive process for the
accounting tables.
• Project Management: Integration of on-line payment processing verification
(PCCharge Payment Server and ICVerify) into the billing and customer care product (Envision).
Ensured PCI compliance, CPNI compliance. Lead developer of Passport, the credit card and direct
debit processing capability, enhancing billing methods.
• Developed ASP.Net Web Services (C# Visual Studio 2008, .Net 3.5
framework), to provide our clients with a Web solution that integrates with the software product.
• Critical team member and lead for the redesign of the product to move from
Visual FoxPro to Windows Presentation Foundation (WPF) Framework. (C# Visual Studio
2005/2008, .Net 3.5 framework)
• Designed interface and integration strategy for several third party products
and platforms into the Envision product. Including Mezeo a Cloud base storage solution, Free
Radius, QPay and Primal. (C# Visual Studio 2005/2008, .Net 3.5 framework, MSSQL 2005/2008,
SSIS, DTS, ETL)
Programmer Analyst/Developer
Netel Educational System, Claremont, CA 1996-1999
• Administered and coordinated database and application designs.
• Overseeing and ensuring the integrity of the application by instantiating processes for version control.
• Responsible for programming client/server applications using Visual C, C++ 3.0 – 6.0, XI, XVT and
Visual FoxPro 3.0 - 6.0. Interacting with multiple databases namely MS SQL Server 4.2 – 6.5,
Informix 7.23 – 7.3 and Oracle7.3. Modules worked on included the Attendance, Grade Book,
Transfer Student Record (Schools and Districts) and Lunch Modules.
• Feasibility and performance analysis for the implementation of DB2, FoxPro Tables and Informix as
databases backends, thereby expanding the knowledge base of the Sales and Marketing Team.
Programmer Analyst
United States Salinity Laboratory, Riverside, CA 1994-1996
• Responsible for programming a database system that logged the salinity of soil samples in the United
States, using Visual C, C++ 3.0 and KMAN database.
Programmer Analyst
Advacare, Inc., Los Angeles, CA 1991-1993
• Designed and developed a medical software package to manage accounts receivable, particularly Part
B Medicare billing and standard third party billing.
• Enhancement of the software package to incorporate a HELP Function key.
• Lead Developer in the implementation of electronic filing and reimbursing of medical claims with
various medical carriers – namely, Blue Cross and Blue Shield of California. Allowing, for the rapid
turn between the of claims be filed and payments to the doctors that where serviced by Advacare, Inc.
DEGREES AND CERTIFICATION
Microsoft Certified Technology Specialist (MCTS) SQL Server 2008, Database Development
Microsoft Certified Technology Specialist (MCTS) .NET Framework 3.5, Windows Presentation
Foundation Applications
Master of Science, Computer Science
California State University, San Bernardino (CSUSB)
Bachelor of Science, Computer Science and Electronics
University of the West Indies, Jamaica, West Indies