Customer Service Administrative Assistant

Melanie E. Boney

*** ******'s Landing Place

Fayetteville, NC 28314

abk6x5@r.postjobfree.com

910-***-****

OBJECTIVE

To obtain a position that will build upon my education and experience while

providing professional development and growth.

EDUCATION

Fayetteville State University

Fayetteville, NC

Bachelor of Science Degree in Biology

Expected Graduation Date: December 2010 3.2 GPA

RELAVANT COURSES

General Biology General Chemistry Cellular Biology

General Zoology General Botany Comparative Anatomy

Microbiology & Ecology & Evolution Organic Chemistry

Immunology

RESEARCH EXPERIENCE

Medical University of South Carolina Charleston, SC

Summer 2009

. Participated in a research study regarding enzymes in the sphingolipid

pathway

. Research skills and techniques were both enhanced and taught

. Presented research results to a league of colleagues

WORK EXPERIENCE

Fayetteville Family YMCA Fayetteville, NC 05/2010-

present

Front Desk Receptionist

. Operate telephone switchboard to answer, screen and forward calls,

providing information, taking messages and scheduling appointments

. Communicate all information pertaining to YMCA programs, policies and

events

. Receive payment and record receipts for services.

Fayetteville State University Fayetteville, NC

09/2009-05/2010

Tutor

. Helped students with subject content according to individual strengths

. Met with students on a one-to-one or small-group basis

. Tracked students' progression in the course

Aldo Groupe Raleigh, NC

Summer 2008

Sales Associate/ Cashier

. Responsible for maintaining an accurate cash drawer

. Welcomed customers entering establishment

. Maintained store's appearance and provided great customer service

CLUBS AND ORGANIZATIONS

*Student Activities Council Historian, Administrative Assistant (2008-2010)

*Alpha Kappa Alpha Sorority, Inc., Vice President (2009-2010) *National Pan-

Hellenic Council, Parliamentarian (2008-09)

HONORS AND AWARDS

Order of the Bronco Award (2010) *Chancellor's List (Fall 2007) *Phi Eta

Sigma Honor Society (2007) *Dean's List (Fall 2006, Spring 2007) *FSU

Honors Program (2006-present) *Student Activities Council Most Valuable

Person Award (2009) *Distinguished Leader Award (2009)

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