Customer Service Administrative Assistant

Tara R. LYons

*** ******* ********* *** *********, Maryland 21401 . 518-***-**** .

abk6wr@r.postjobfree.com

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CAREER PROFILE

Experienced communications professional with a highly successful track

record in the areas of customer service, marketing, and organization.

Excellent communication and interpersonal skills; diligent and detail

oriented. Thorough knowledge of Microsoft Office, including Outlook, Word,

Excel and PowerPoint.

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EXPERIENCE

U.S. Senate, Washington D.C.

September 2010 to Present

Door Keeper

. Greet and supervise Senate visitors and constituents

. Enforce the rules of the chamber, maintain decorum and

regulate the flow of traffic in Senate galleries and on the

Senate floor

AECOM, Orlando, FL March 2010

to July 2010

Project Coordinator

. Advised and assisted in the production and submission of

proposals and project submittals

. Achieved project objectives by working hands-on with the

client

. Demonstrated ability to communicate affectively through the

preparation of contracts, new client forms and client

correspondence

. Provided administrative support for company Senior Vice

President and Regional Planning Director in a deadline driven

environment, including scheduling meetings, maintaining

calendars and coordinating travel

. Generated weekly and monthly business reports for the southeast

region

AECOM, formerly Glatting Jackson Kercher Anglin, Inc. Orlando, FL

August 2005 to March 2010

Administrative Assistant

. Provided administrative support for various departments such as

directing interoffice communication, assisting visitors, and

resolving a range of administrative problems and inquiries

. Assisted with the planning of marketing and promotional events

. Coordinated with various staff for operational support

activities and serve as a liaison between departments and

operating units in the resolution of day-to-day

administrative and operational problems

. Maintained contact databases, interoffice recordings and

company resumes

. Provided organizational support for meetings and presentations

. Ordered and maintained office supplies

Clarins, Albany, NY January 2005 to

August 2005

Counter Manager

. Managed three employees; responsibilities included

training, scheduling and administering job duties

. Designed and executed in-store client spa events

. Consulted clients on cosmetics, fragrance and skin care

products

. Updated inventory, advertisements and sales records

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EDUCATION

University of Central Florida, Orlando, FL

B.A. Interpersonal and Organizational Communication, Minor in

Writing, December 2009

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VOLUNTEER EXPERIENCE

. Coalition for the Homeless; Orlando, FL 2009 to 2010

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