Sales Customer Service
Resume:
DAVID ODDERS
*** * & B Way
Aiken, South Carolina 29801
abk6u2@r.postjobfree.com
MULTI-SKILLED MANAGEMENT PROFESIONAL
Accomplished, results-driven business professional with 20+ years of
productive experience in corporate management, business development and
program management. Outstanding track record of successfully acquiring,
supporting and retaining large-scale business opportunities with Fortune
500 corporations: Walmart, Home Depot, Office Depot, Nike Sports, Toys "R"
Us, PETCO - to name a few. Established history of superior management
performance; effectively handling the complete spectrum of all
organizational concerns: staff, resources, timing, deliverables and client
relationships. Successful history of making lateral moves from one
industry to another - retaining all foundational business disciplines and
applying them effectively. Strong reputation regarding leadership, self-
motivation, creativity, loyalty and personal accountability.
DEMONSTRATED STRENGTHS and COMPETENCIES
Strategic Planning and Execution Business
Development and Customer Acquisition
Business / Manufacturing Operations Management
Client Relationship Management
Large Program Initiation and Execution
Team Leadership and Development
Accountable to Fiscal and Budget Benchmarks Experienced in
Sales, Manufacturing and Finance
PROFESSIONAL EXPERIENCE
Director of Operations
2009 through 2010
MCA Media, LLC Atlanta, Georgia
/ Graniteville, South Carolina
Managed and directed staff in the following areas: estimating, project
management / customer service, purchasing and job planning, scheduling and
manufacturing. Originally hired for estimating and project management,
organizational role broadened as competence and leadership skills were
quickly demonstrated and applied. Large management role in the Atlanta
office, during physical transition and the Graniteville office.
Vice President - Development
2008 through 2009
Process Displays, Inc. New
Berlin, Wisconsin
Served successfully in the critical management in the value creation area
of Development. Managed and directed staff in (4) important business
development areas: design, engineering, prototyping and account management.
Managed staff activity - project by project - collaborating with other
departments regarding customer expectation, scheduling, information
qualification, concept direct, resource needs and all other necessary
components to produce high quality deliverables on time.
Sales Manager
2007 through 2008
M & M Office Interiors, Inc.
Pewaukee, Wisconsin
Occupied primary sales leadership role pertaining to new business
development strategies, account acquisition and project bidding activities.
Hired, trained and mentored sales staff. Responsible for achieving team
sales goals - while developing my own personal account portfolio.
Routinely produced for ownership all required sales and profitability
forecasting metrics and information. Handled day-to-day corporate sales
workflow.
Vice President - Sales (2002 through 2007)
1985 through 2007
Yunker Industries, Inc.
Lake Geneva, Wisconsin
Held Executive Management position that was cross-functional which touched
multiple business areas: business development, target account acquisition,
customer relationship management, proposal and pricing strategies, program
and account management and marketing support strategies. Participated in
executive level business dialogues and negotiations, which included:
clients, ownership, financial partners, sales and manufacturing teams,
supply chain, etc. Managed and directed staff in the following areas:
estimating, project management / customer service, purchasing and job
planning, creative services, marketing support and installation.
EXPERIENCE SUMMARY
. Proven leadership qualities: experienced leader, mentor and coach
. Possesses comprehensive and well founded 360 degree view of the business
dynamic and marketplace; has strong experience and competence in sales,
manufacturing and finance; able to see the "big picture"
. Accomplished manager of staff, resources, deliverables and client
relationships; has managed large and small staffs of all types: sales,
manufacturing and administrative; responsible and accountable
. Subject matter expert in many areas and from many viewpoints, including:
pricing and costing, market knowledge, customer and competitor knowledge,
industry trends, product knowledge, technology trends, legal information,
etc.
. Program and account management background and expertise
. Extremely strong financial and mathematical aptitude
. Outstanding work ethic with demonstrated loyalty
. Due to strong foundational background and an ability to learn quickly,
able to make lateral moves and changes within the industry as well as
into new industry positions and locations (this was proven with the
lateral position change in 2007 to M & M Office interiors - shifting from
the print to office furniture industry quickly and successfully)
SELECTED ACHIEVEMENTS
While employed at MCA Media:
. Successfully directed and managed the Atlanta / Graniteville operation
during challenging corporate physical move
. Managed and / or was intimately involved in all operational activity at
this location - including assuring quality and on-time delivery for a
number of high profile clients: Walmart, Home Depot, Belk Stores,
Hibbett Sports, Racetrac,
Citgo, etc.
While employed at Process Displays:
. Successful acquisition and migration to cutting edge design software and
workstation technologies, which updated the development team's
capabilities and expertise - which put them among the industry leaders
. Improved departmental morale and cohesiveness (1) full point based on a
(5) point scale rating (Survey results based on an annual formal survey
conducted by the organization anonymously and without bias.)
While employed at M & M Office Interiors:
* Instrumental leadership role in moving corporation's annual sales from
$13 million to $16 million in 2007
* Key driver in achieving organization's market share growth in the higher
education market segment
* Successfully closed $600,000 office furniture project for the high
profile School of Business renovation at Grainger Hall for the University
of Wisconsin - Madison; Established incumbency position for being the
preferred office furniture dealership for the University of Wisconsin -
Madison Athletics Department
While employed at Yunker Industries:
* Instrumental leadership role in moving corporation's annual sales from
$16 million to $19 million in 2006
* Successfully managed team of sales development specialists specifically
enlisted to secure and implement the following strategic business
opportunities:
- UPS Stores: 6,000+ Store Sign Re-Image Program to support re-brand of
Mail Boxes, Etc.
- Casey's General Stores: 1,300+ Store Sign Re-Image Program
- Toys "R" Us / Office Depot: $44 Million in (4) year span new business
development
. Implemented true "partnership" program with Publix Supermarkets -
including cost and profit sharing
. Intimately involved in the successful development of the following
million dollar annual clients: Tractor Supply, PETCO, Hibbett Sports and
Carquest
EDUCATION
Bachelor of Science Degree / Business Management: University of Wisconsin
- Parkside
Professional Concentration: Marketing.
REFERENCES
Available Upon Request (Provided as a separate document)
Contact this candidate