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Customer Service Assistant

Location:
Westerville, OH, 43081
Posted:
September 14, 2010

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Resume:

Lamar Jones

**** ******** ***** - ***********, **** 43081

614-***-****

abk6tz@r.postjobfree.com

Education

Communications, Journalism Concentration

Expected June 2011

Bachelors of Arts

The Ohio State University, Columbus, Ohio

Saint Xavier High School

Graduated 2005

Cincinnati, Ohio

Work Experience

Welcome Center Supervisor / Sport Shop Assistant September

2008 - Present

Recreational and Physical Activity Center

The Ohio State University, Columbus, Ohio

. Responsible for staff attendance throughout the Member Services

Department

. Promoted and sold memberships to students, faculty and community

through CSI NG Membership Database

. Resolved customer complaints

. Enforced workplace policies and procedures

. Performed administrative duties as necessary

. Administered incoming and outgoing campus mail

. Communicated messages to department professional staff

. Responsible for the washing, drying and folding of all departmental

laundry

. Orchestrate over 2,000 quarterly and annual locker rentals for members

. Facilitate and monitor daily equipment check-out of sporting goods

. Maintain inventory upkeep

. Maintaining cleanliness of the Sport Shop and surrounding areas

. Distribute Coca-Cola donations to campus organizations

. Record racquetball, squash and walleyball reservations through

facility scheduling computer program, EMS Enterprise

. Point-of-Sale operations, including credit card, Buck-ID, cash and

check sales

Meat Department Clerk

June 2007 - August 2008

Kroger Company, Columbus, Ohio

. Responsible for maintaining healthy conditions for food items

. Maintained the meat and seafood case

. Responsible for the cleanliness and sanitation of meat preparation

room

. Received and prepared orders for customers

. Accepted incoming freight orders and stored them in designated storage

location

Food Service Connoisseur

September 2006 - June 2007

The Marketplace at Neil Avenue, Columbus, Ohio

. Maintained excellent customer service while preparing food for the

campus dining area

Office Assistant

Summer 2006

Boys Hope Girls Hope, Cincinnati, Ohio

. Managed in-house advertising campaigns for organization events

. Performed administrative duties as assigned

. Contacted sponsors for potential donations

Computer Technician

September 2005 - February 2006

Parks Hall, The Ohio State University, Columbus, Ohio

. Repaired computers, installed hardware and software and monitored

computer lab

Activities / Community Service

. African American Voices (2006)

. Olentangy Black Student Association (2006)

. OSU "All Star" (2006)

. Resident Halls Advisory Council (2006)

. Perform poetry at location on campus (2008-Present)

. Goodale Park clothing drive (2006)

References

Tifini Ray (Current Supervisor)

Member Services Graduate Assistant

Department of Recreational Sports

614-***-****

337 West 17th Avenue

Columbus, Ohio 43210

Whitney S. Williams

Customer Relations Coordinator

Express Corporate Headquarters

614-***-****

2 Limited Parkway

Columbus, Ohio 43230

Kristen G. Myers

Membership Sales & Relations Director

Department of Recreational Sports

614-***-****

337 West 17th Avenue

Columbus, Ohio 43210



Contact this candidate