Customer Service Assistant
Resume:
Lamar Jones
**** ******** ***** - ***********, **** 43081
************@*****.***
Education
Communications, Journalism Concentration
Expected June 2011
Bachelors of Arts
The Ohio State University, Columbus, Ohio
Saint Xavier High School
Graduated 2005
Cincinnati, Ohio
Work Experience
Welcome Center Supervisor / Sport Shop Assistant September
2008 - Present
Recreational and Physical Activity Center
The Ohio State University, Columbus, Ohio
. Responsible for staff attendance throughout the Member Services
Department
. Promoted and sold memberships to students, faculty and community
through CSI NG Membership Database
. Resolved customer complaints
. Enforced workplace policies and procedures
. Performed administrative duties as necessary
. Administered incoming and outgoing campus mail
. Communicated messages to department professional staff
. Responsible for the washing, drying and folding of all departmental
laundry
. Orchestrate over 2,000 quarterly and annual locker rentals for members
. Facilitate and monitor daily equipment check-out of sporting goods
. Maintain inventory upkeep
. Maintaining cleanliness of the Sport Shop and surrounding areas
. Distribute Coca-Cola donations to campus organizations
. Record racquetball, squash and walleyball reservations through
facility scheduling computer program, EMS Enterprise
. Point-of-Sale operations, including credit card, Buck-ID, cash and
check sales
Meat Department Clerk
June 2007 - August 2008
Kroger Company, Columbus, Ohio
. Responsible for maintaining healthy conditions for food items
. Maintained the meat and seafood case
. Responsible for the cleanliness and sanitation of meat preparation
room
. Received and prepared orders for customers
. Accepted incoming freight orders and stored them in designated storage
location
Food Service Connoisseur
September 2006 - June 2007
The Marketplace at Neil Avenue, Columbus, Ohio
. Maintained excellent customer service while preparing food for the
campus dining area
Office Assistant
Summer 2006
Boys Hope Girls Hope, Cincinnati, Ohio
. Managed in-house advertising campaigns for organization events
. Performed administrative duties as assigned
. Contacted sponsors for potential donations
Computer Technician
September 2005 - February 2006
Parks Hall, The Ohio State University, Columbus, Ohio
. Repaired computers, installed hardware and software and monitored
computer lab
Activities / Community Service
. African American Voices (2006)
. Olentangy Black Student Association (2006)
. OSU "All Star" (2006)
. Resident Halls Advisory Council (2006)
. Perform poetry at location on campus (2008-Present)
. Goodale Park clothing drive (2006)
References
Tifini Ray (Current Supervisor)
Member Services Graduate Assistant
Department of Recreational Sports
337 West 17th Avenue
Columbus, Ohio 43210
Whitney S. Williams
Customer Relations Coordinator
Express Corporate Headquarters
2 Limited Parkway
Columbus, Ohio 43230
Kristen G. Myers
Membership Sales & Relations Director
Department of Recreational Sports
337 West 17th Avenue
Columbus, Ohio 43210
Contact this candidate