Customer Service Sales
Resume:
Iris Jimenez
Patricia Lane, Moreno Valley CA 92553
abk6rp@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
I am a self-motivated college graduate who is seeking an entry level
position where I can utilize my positive attitude and strong customer
service skills experience. I am also very organized and task-oriented with
strong communication and listening skills in Spanish as well as English. I
am always willing to work hard to be a productive team member. I have
administrative experience with the ability to operate various office
equipment and enter data accurately.
PROFESSIONAL SKILLS
> Microsoft Word
> Microsoft Excel
> Microsoft PowerPoint
> Microsoft Outlook
> Customer service Experience
> English/Spanish Translating Experience
EDUCATION
Bachelor's of Science Degree in Business Administration - Concentration in
Marketing and Sales
Westwood College Upland, CA - May 2010
Relevant Coursework
> Management Functions
> Advanced Business Software Applications
> Marketing Management
> Public Speaking
> Organizational Communication
WORK EXPERIENCE
Clerical / Administrative January 2010 - July 2010
ACT Fulfillment, Mira Loma, CA
> Receive orders via EDI.
> Provide complete routing services with all department stores.
> Print shipping labels and proper BOL.
> Place proper shipping labels on all cartons based on the routing guide
instructions.
Telemarketing /Bi-Lingual Customer Service Representative November
2010 - June 2010 Deardens, Rancho Cucamonga, CA
> Inside sales support/customer service.
> Handle customer questions & concerns.
> Schedule delivers to ensure timely service.
> Meet percentage sales goal.
Receptionist/Customer Service
September 2009 - December 2009
Staffmark, Riverside, CA
> Fax and photocopy paper work.
> Help employees fill out application.
> Filed paperwork.
> Schedule appointment for employees.
Office Assistant /Attendance Office
September 2007 - March 2008
Alain Leroy Locke High School, Los Angeles, CA
> Attended parent/teacher conferences to translate for Spanish
speaking parents.
> Worked in the attendance office, ensured students had proper
authorization to be admitted back in class.
> Answered and made phone calls to parents.
> Responsible for daily filing and data entry.
References Available Upon request
Contact this candidate