Customer Service Human Resources
Resume:
MICHAEL PERKINS
*** **** **** *****; Mayfield, KY 42066; 270-***-****
E-mail: ************@*****.***
OBJECTIVE:
Seeking a position in Human Resources that will enable me to make effective
contributions, as well as utilize my communication skills.
EDUCATION:
Murray State University; Murray, Kentucky.
Bachelor of Science in Business, December 2009.
Major: Organizational Communication (with emphasis on Human Resources)
Minor: Management
ORGANIZATIONS/ACTIVITIES:
Society for Human Resources Management Club (2007-2010)
Alpha Kappa Psi (2006-2010); Fundraising Chair 2007-2008, Assistant Social
Chair 2006
Sigma Chi fraternity (2005-2010)
WORK EXPERIENCE:
March 2010 - present
Home Theater Sales Associate; Best Buy; Paducah, KY.
. Assisting Store Manager with screening applicants for part-time
positions.
. Maintaining excellent customer service skills and a proven record as a
top sales performer.
. Developing a strong knowledge of electronic products and accessories,
as well as monitoring current market trends and competitive pricing.
. Handling customer inquiries and resolving issues via telephone.
April 2006 - March 2010
Retail Associate/Cashier; Cracker Barrel Old Country Store; Murray, KY.
. Trained new employees on proper procedures, computer systems, and
customer relations.
. Developed strong customer service and communication skills by
promoting and selling various items to guests.
. Maintained inventory and merchandise stocking.
. Met and exceeded projected sales goals.
July 2009 - March 2010
Floor Sales Associate; Peebles; Murray, KY.
. Maintained inventory and ensured store appearance met company
standards.
. Contacted local businesses and non- profit organizations about
promotions that would benefit them.
. One-on-one customer interaction while promoting and suggestively
selling products.
COMPUTER SKILLS:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook,
Adobe Acrobat, Adobe Photoshop, Microsoft Publisher.
Contact this candidate