Susan Elizabeth (Betsy) Hoofnagle
Marion, Va. 24354
Cell: 276-***-****
Email: **********@*******.***
PHARMACEUTICAL SALES PROFESSIONAL
. Award winning sales expert with a unique combination of
health care and sales experience.
. Experience working with primary care, specialists, and
hospital based physicians.
. Ability to establish genuine rapport with clients and
understand diverse personality types.
. Experience in building and training effective work teams.
. Highly organized with strong time management abilities.
Professional Experience
Takeda Pharmaceuticals North America, Inc. June 2007 to
present
Professional Sales Representative Diabetes Care
. Responsible for the promotion of Diabetes products to community
hospitals, primary care, endocrinologists, cardiologists, IM's,
and CDE's in a large diverse territory. Products include Actos,
Actoplusmet, and Duetact.
. Launched Kapidex/Dexilant to gastroenterologists, IM's, and
primary care.
. #2 in Region for product portfolio sales.
. District Trainer for team.
. Marketing liaison for team.
NovoNordisk Pharmaceuticals November 2005 to
June 2007
Diabetes Care Specialist II
. Promoted injectable diabetes portfolio products to
endocrinologists, primary care, internal medicine physicians,
hospitals, and CDE's.
. Launched Levemir. #1 in Region & #8 in Nation.
. Selected to staff AACE Convention.
. District Trainer for team.
AstraZeneca Pharmaceuticals May 2000 - November
2005
Customer Solutions Manager
. Called on targeted customers and managed activities
associated with the development of local solutions to meet
the customer needs.
. Conducted needs analyses with targeted customers by
participating in sales calls with pharmaceutical sales
representatives.
. Worked with Field Sales Leadership to identify and update
targeted customer lists for highly customized solutions
. Ensured that local solutions were adherent to company policy
and Fraud and Abuse laws.
Pharmaceutical Sales Specialist
. Responsible for the promotion of respiratory and
cardiovascular products to community hospitals, primary care,
pediatricians, allergists, cardiologists, IM's, and ENT's in
a large diverse territory. Products included Crestor,
Rhinocort Aqua, Pulmicort Turbuhaler, Pulmicort Respules,
Toprol XL, and Atacand.
. Awarded TOP Award for the best sales performance in the mid-
atlantic region.
. Received awards for Best Territory Turnaround, Call Average,
Market Share Growth, and Top District Sales Performance.
. Served as the District Trainer, Crestor Training Champion,
and District Ride Along Champion.
Eligibility Assistance Service, Carilion Health Systems Nov.'97-
May'00
Eligibility Specialist
. Primary responsibilities included screening self-pay patients in
a hospital setting to determine eligibility for public
assistance with hospital bills.
. Utilized interpersonal skills to obtain necessary verifications
and in serving as a liaison to the Department of Social
Services, client hospitals, and clients.
. Marketed Eligibility Assistance Services to the client hospitals
and physicians.
. Increased revenues for two hospitals by 100% in 1999.
. Gained three new client hospitals in 1998.
EDUCATION
East Tennessee State University
Johnson City, TN
. BSW Social Work Sociology
. Property/Casualty Insurance License
. Certified Group Fitness Instructor