Project Manager Customer Service

OLEH TURCZAK

*** ****** ****

Greenwich, NY *****

(518) 692- 7892

********@***.***

SUMMARY OF QUALIFICATIONS

. Diverse background in facilities planning and development, and

design/construction with a strong emphasis in capital projects

administration.

. Strong program management experience in developing state of the art

projects, completing them and integrating those facilities into the

operations of the institution.

. Proficient understanding to the practical requirements for plant

operations, infrastructure maintenance and disaster recovery.

. Proactive participation in sustainable design and practical

application into building projects.

. Knowledgeable of procurement, contracts, training, performance

planning and operations management.

. Proven self-starter use to multi-tasking as a means of achieving

performance goals.

. Management style encourages proactive participation of team members in

the development of projects or other endeavors.

ASSISTANT VICE PRESIDENT FOR CAPITAL PROJECTS

Rensselaer Polytechnic Institute Troy, NY

2001-

Present

. Initially as Manager for Capital Projects oversaw planning and

construction of $130 Million South Campus including 218,000 SF Center

for Biotechnology & Interdisciplinary Studies, a 510 vehicle parking

structure, an underground electrical substation, a chiller plant, new

community and campus streetscape, landscape and infrastructure. Lead

team on environmental impact studies and approvals of all site plans.

Projects meet LEED certification.

. Appointed operations manager to start up new science center, relocate

240 researchers including $8 million in furniture and equipment, core

labs and $5 million NMR center. Achieved 100% participation in

biomedical hazards training and developed new campus wide chemicals

and lab procurement plan with Purchasing.

. Appointed by institute's President as Assistant Vice President for

Capital Projects with total responsibility to complete EMPAC, the $210

million 218,000 SF Experimental Media and Performing Arts Center.

Oversaw Special Projects Group on managing construction and full fit

up of this state of the art performance and research facility. Opened

facility on schedule October 2008. Project has received 2009 AIA NYS

Design Excellence Award and achieved LEED certification.

. Contiguously planned and developed new Research Quad landscaping

project awarded 2008 Best Project American Society of Landscape

Architects NY .Instrumental in developing plans for separation of

pedestrian and vehicular pathways, gated access systems and security

access for all new facilities.

DIRECTOR OF WORKPLACE MANAGEMENT

IA Interior Architects New York, NY

2000-2001

. Initially, recommended to take over IA's failing contract employee

services account at MetLife facilities department; I saved account by

promoting better customer service in handling the thousand moves /

adds / changes and projects totaling more than $5 million. Salvaged

the $2 million account, initiated new procedures, implemented Archibus

CAFM system, and promoted an additional $1 Million in IA fees.

. Developed and completed construction of two new E Commerce offices at

NY and NJ headquarters totaling more $10 million.

. Promoted to Director of Workplace Management to initiate new

strategies for existing facilities accounts and promote development of

new client base.

SENIOR PROJECT MANAGER

The Phillips Group (TPG Architecture) New York, NY

1997-1999

. Managed staff in the implementation and administration of several

design accounts for established clients. Directly reported to

partners, documented financial status of overdue accounts, recovered

$450 thousand in fees and demonstrated their profitability by

initiating another $600 thousand of fees.

. Inspired better planning and customer service to Merrill Lynch and

Bankers Trust by rebuilding design team and promoting better morale

and confidence.

. Based on our performance, partners awarded our team largest

facilities design project in office, to develop new Con Edison HQ and

corporate furniture standards in NY region.

PROJECT MANAGER CONSULTANT

Cablevision of Connecticut / Fleet Bank NA

1996-

1997

. Supervised projects at Cablevision CT including flagship retail site

and head ends.

. Recommended to provide feasibility plan for Fleet Bank, consolidating

their operations departments with merger of NatWest Bank. Implemented

closure strategy of all tri-state check processing centers into

existing Fleet operations in New England, a major cost savings.

VICE PRESIDENT FACILITIES & CONSTRUCTION

NatWest Bank NA Jersey City, NJ

1993-

1996

. Recommended to lead this bank's efforts to consolidate call centers

and operations group and establish new banking entity in Scranton PA.

Guided this $70 million project from site selection through planning,

programming, community approvals, construction and start-up.

. Within 9 months programmed and relocated 2000 positions to a 152,000

SF temporary facility in renovated landmark structure, initiating a

multi-million operations cost savings earlier than anticipated.

. Contiguously, lead the design/construction teams in developing a fast

track plan to construct a 300,000 SF permanent facility at Montage

Mountain in less than 14 months. Building was designed to provide full

redundancy on power, IT, phone and space allocations. Project was

completed on schedule with several million in cost savings ready for

occupancy by August 1995.

. Developed a 22,000 SF disaster recovery site for in Wilkes Barre, PA

in 1995.

. Developed first banking branch office for NatWest Services Inc. in

1995.

. Relocated Credit Card Division into new 25,000 SF facility in

Wilmington DE in 1995.

. Through my efforts, mitigated 100,000 SF of executive changes in early

1995, avoiding the anticipated $550 thousand in delay costs.

PRINCIPAL

Prosys Consulting / Citera- Turczak Associates New York, NY

1992-1993

. Handled interior renovation projects and feasibility studies for the

Town Club of the City of NY.

. Supervised 50 person crew on a $2 million stone restoration project at

One New York Plaza.

. Managed major construction cleanup ($1 million) to open the new

Stuyvesant High School, NYC 1992.

PROJECT MANAGER

Herbert Construction Company New York, NY

1990-1992

. Managed team for Cartier headquarter landmark retail store/operations

center, $5 million renovation.

. Fast tracked development and construction of Wempe Jewelers retail

space ($1,000 PSF) retail space in landmark Peninsula Hotel.

. Managed $2 million renovation of health club at The Town Club of the

City of NY.

VICE PRESIDENT FACILITIES PLANNING

Drexel Burnham Lambert, Inc. New York, NY

1981-1990

. Presided over the growth of facilities required to support an

organization that expanded tenfold in less than three years. As

assistant manager, worked with executive management in leading teams

of professionals in the facilities design and construction of over 2

million SF of this financial firm's physical assets nationwide and in

London.

. Managed inhouse design /build of 10 trading floors valued at over

$50 million (1986 dollars).

. Restacked corporate HQ in 1989 to allow for relocation of Corporate

Finance Division, 500,000 SF project.

. Constructed multiple data centers, food service and executive dining

facilities.

. Lead interdepartmental coordination with Tel/Data, Food Service,

Security, Facilities Operations, and Purchasing.

PROJECT DIRECTOR

New York Design Group Inc. / Office Planning Inc. New York, NY

1979-1981

. Design and managed construction for these two interior design firms.

EDUCATION/ AFFILIATION

The Cooper Union for the Advancement of Science and Art New York, NY

Bachelor of Architecture, 1980

President, IFMA-NY Tech Valley chapter

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