Customer Service Administrative Assistant

Heather K. Lubitz

** ******* *****

Hanover, PA *7331

Phone 443-***-****

e-mail abk68c@r.postjobfree.com

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PROFESSIONAL EXPERIENCE

American Radiology Services

Pikesville, MD 10/13/08-Present

Human Resources Assistant

Process all personnel actions (ie: pay increases, promotions, demotions, new

hires, termination, bonuses), disciplinary actions and reviews for entire

company. Maintain employee personnel, OSHA and HIPAA files. Conduct

new hire orientation and coordinate account set-up of new staff with IT.

Administer the Tuition Assistance program, organize company functions,

created the 2010 company calendar, create new/maintain current job

descriptions, monthly reports, year-end government EEO reporting,

administer Referral Bonus program, point contact for HR related inquiries and

other miscellaneous administrative responsibilities.

Select Office Solutions, Inc.

Towson, MD 12/7/05-

10/10/08

Front Office/Account Representative

Front desk reception and clerical office duties. Create marketing

materials,cold call prospective clients, visit new and current clients, recruit

candidates, match qualified candidates to employer's needs, off site supervisor

of temporary staff, open and close the office and other administrative

responsibilities.

American Business Information Systems (A.B.I.S.)

Owings Mills, MD 6/2005-

10/2005

Administrative Assistant to the President

Answered phones, personal assistant to the President, filing, screened job

candidates, set up and maintained internship listings with local colleges,

liasion for building maintenance, assisted the sales team with preparing

quotes, made sure the company was OSHA compliant.

Gerber’s Trash Removal

Cockeysville, MD 1/31/05-5/2005

Office Clerk

Ran errands, data entry, filing, organization of the archive file room, assisted

with billing preparation, made collection calls.

A to Z Movers, Inc.

Catonsville, MD 8/2003-1/28/2005

Receptionist/Customer Service

Receptionist, quoted and reserved moves, handled customer complaints,

organized the crew's schedules.

Rent-A-Wreck Corporation

Owings Mills, MD 12/2002-8/2003

Accounting Assistant

Filing, directly supported Collections Manager and the Controller, reported

outstanding franchises to credit bureaus.

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EDUCATION

Franklin Sr. High

Reisterstown, MD Diploma 2004

Community College of Baltimore County Currently attending

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COMPUTER SKILLS

MS Word, Excel, Outlook and some Power Point, Lawson HRIS,

ADP’S “HR Perspective”, ACT!.

Contact this candidate