Customer Service Physical Therapist

NADINE TAYLOR

**** ********* ********

Loganville, GA 30052

Mobile: 678-***-****

Objective: Launch a career that provides growth in a progressive company honoring hard

work through promotion and career expansion.

PROFESSIONAL EXPERIENCE

October 2009 – Present Royal Southern Plantation, Loganville, GA 30052

Resident Care

Duties: Care for the geriatric population in an assisted living facility performing duties

which include ADL’s.

March 2007 - Present Decatur Physical Therapy and Sports Medicine, Decatur, GA

30030 Physical Therapy Aide/Office Assistant

Duties: Assist the Physical Therapist with patient care, while supporting the office flow

using modern office practices.

August 2005 - March 2006 Concentra Medical Centers, Miami Gardens, FL 33169

Physical Therapy Technician

Duties: Work under the supervision of a Physical Therapist performing various

interventions (i.e.), applying modalities, massage therapy, instructing patients on

exercises while keeping an accurate log of processing patients in and out of the office.

October 2004 - June 2005 Comprehensive Care Services, Dearborn, MI 48124

Clinical Technician

Duties: Lead operator of cell-saver machine collecting patients’ plasma lost (auto-

transfusion) during surgery for prompt return to patient following procedure.

March 2003 - March 2004 Personnel One, Hollywood, FL 33021

Administrative Assistant

Duties: Under direction of a Manager performed modern office practices that included

typing, receiving incoming and making outgoing calls, scheduling patient appointments.

Prepared office flow daily, for incoming patient load by pulling charts for patients on the

schedule. Handled all cash transactions of payments and co-payments made by patients.

May 2000 - November 2002 Fresenius Medical Care, San Diego, CA

Clinical Technician

Duties: Operator of cell-saver machine collecting patients’ plasma lost (auto-transfusion)

during surgery for prompt return to patient following procedure.

January 1999 - February 2000 Wal-Mart, El Paso, TX

Store Clerk

Duties: Worked as a cashier in the Electronics department, stocking shelves, and helping

customers locate merchandise in the department for sale.

January 1996 - December 1998: Star Multicare, Hollywood, FL

Caregiver

Duties: Cared for elderly patients in their homes performing various duties, including

bathing, grocery shopping, cooking, and escorting patients to their doctor’s appointments.

January 1994 - December 1995 Broward Trade Center (AT&T), Ft. Lauderdale, FL

Customer Service Representative

Duties: Worked in customer service pool accepting incoming calls from existing and new

customers for enrollments into a variety of programs. Assisted with customer complaints

and billing inquiries. Continually maintained 95 % customer satisfaction.

EDUCATION

Broward Community College

Coconut Creek, FL

Associate Degree

Physical Therapist Assistant

August 2003 - May 2005

McFatter Technical Center

Davie, FL

Certification

Nursing Assisting/Patient Care Assisting/Home Health Aide

September 1995 - November 1995

Norland Senior High

Miami, FL

Diploma

January 1990 - June 1992

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