Customer Service Administrative Assistant

Kim Blase

*** ***** **.

Phone: 314-***-****

St. Louis, MO 63111

abk665@r.postjobfree.com

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EDUCATION Central Missouri State University, Warrensburg, MO

M.S. in Sport Administration, 2004-2006

Central Methodist College, Fayette, MO

B.S. in Athletic Training, 2000-2004

PROFESSIONAL EXPERIENCE

Nanny

July 2010-August 2010

The Shanker Family

St. Louis, MO

. Supervise and care for an infant in the forms of feeding, playing, and

keeping clean and a 3.5 year old

. Allow the household to continue running smoothly by performing minor

housekeeping tasks such as the child's laundry, keeping the living

areas clean and uncluttered of all toys, washing dishes, vacuuming,

and dusting.

Ticketing Intern

April 2010-May 2010

Athletic Club of St. Louis

St. Louis, MO

. Assist Ticketing Manager in duties throughout the Ticketing Office

. Assisting fans/patrons with questions or issues that arise during Game

Day regarding tickets

Nanny

June 2009- June 2010

The Mehra Family

St. Louis, MO

. Supervise and care for an infant in the forms of feeding, playing, and

keeping clean

. Allow the household to continue running smoothly by performing minor

housekeeping tasks such as the child's laundry, keeping the living

areas clean and uncluttered of all toys, washing dishes, vacuuming,

and dusting.

Assignment Coordinator November 2008-

present

Healthday.com

St. Louis, MO

. Oversee article assignments to a team of 20-30 writer

. Effectively manage the flow of articles to keep process running

smoothly

. Successfully meet tight client deadlines and deliverables

Head Coach, Varsity Softball and Lacrosse

August 2007-June 2009

Visitation Academy

St. Louis, MO

. Successfully documented comprehensive statistics for each player on

each team

. Assisted in organizing and running practices efficiently

. Met with other head coaches in the district for the decision-making

process of post-season play and which athletes deserve honors for that

season.

Teacher Aide, K-2

August 2008-May 2009

Immacolata Grade School

St. Louis, MO

. Permanent Substitute for all grades when needed

. Implemented a schedule for Primary grades where I would assist a

student or students in catching up missed work, reading, mathematics,

writing, etc.

. Supervised two recesses per day and lunchtime everyday for Primary

grades

Administrative Assistant

November 2006-August 2008

Haines Medical Communications, Inc.

St. Louis, MO

. Provided direct administrative and operational support to President

and CEO

. Responsible for organizing and implementing regional sales packet

mailings

. Thoroughly documented regional activities for optimal tracking reports

Gateway International Raceway May

2006-August 2006

Customer Service Specialist

Madison, IL

. Responsible for NHRA Nationals and NASCAR Busch Series ticket sales

. Efficiently completed mailings of large and small ticket orders

. Demonstrated ability to effectively manage unforeseen customer issues,

delegated tasks to other ticket sellers, etc.

Central Missouri State University August 2004-

June 2005

Assistant to Head Athletic Trainer

Warrensburg, MO

. Assisted head athletic trainer with prepping water bottles and ice

bags, taping athletes' wrists, ankles, fingers, etc.

. Gained first-hand experience in providing treatment to student

athletes in the training room on a regular basis

. Educated students about athletic training by explaining what I was

doing with the athletes and why. Gave them hands on experience by

having them perform several of the duties.

. Continuously updated the athletes' records to reflect their treatment

and progress

OTHER ACTIVITES: Student Athletic Trainer's Association-4

years;Treasurer-2 years

Sigma Pi Alpha social sorority-4 years; Treasurer-2

years

Central Methodist College Softball team for 1 year

Central Methodist College Soccer team for 4 years

Dean List Senior Year

COMPUTER SKILLS: Proficient in Microsoft programs including Word,

PowerPoint and Excel; Type at a speed of 65-70 WPM

REFERENCES AVAILABLE UPON REQUEST

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