Customer Service Sales

Pavel Asenov Arsenov

*** *. ***** ******

Valdosta GA, 31601

Telephone: 229-***-****

E-mail: *****.*******@*****.***

OBJECTIVE: An accounting position with a focus on internal controls and bookkeeping procedures

EDUCATION: Valdosta State University, GPA 3.05 Valdosta GA

Bachelor of Business Administration, Accounting May 2010

University for National and World Economy, Bulgaria, 2004-2005

PROFESSIONAL SKILLS

Computer Skills: Windows 98/XP; MS Office, Adobe Photoshop, Web Design

Languages: Fluent in writing and speaking Bulgarian and English

Organizational Skill: Event Planning and supervising committees for International Night

Management: Vice President of Society for International Students at Valdosta State University

Customer Service: Resolving financial issues, Managed installation of DirecTV equipment,

handled customer needs and complaints

Accounting: Intermediate knowledge in cost calculation, tax estimates, internal auditing, fraud

detection and accounts maintenance, cash and payment handling.

RELATED COURSEWORK

Cost Accounting Tax Accounting

Fraud Accounting Intermediate Accounting 1&2

Internal Audit Fraud Examination

Managerial Finance External Audit,

Accounting Information Systems, Forensic Accounting

PROFESSIONAL ACCOMPLISHMENTS

Certificate in Internal Audit

CUSTOMER SERVICE/SALES EXPERIENCE

Lowe’s Valdosta, GA

Customer Service Associate/Sales April 2008-present

Convergys Valdosta, GA

Customer Service Representative/Sales December 2006-April 2008

WORK HISTORY

Food Service Assistant, VSU, University Center Food Court, Valdosta, GA, Feb –Dec.2006

Catering and Landscaping, Bates Mansion at Brook Farm, Cavendish, VT, June 2005 – Nov. 2005

VOLUNTEER EXPERIENCE

YMCA, Camp Counselor, Computer System Operator, Gabrovo Bulgaria, 2000 - 2004

REFERENCES: Available upon request

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