Sales Representative
Resume:
Rory Sterling
Austin, TX 78757
Profile:
Customer focused professional with exceptional organization skills and a
team mentality
Professional experience:
Dell Incorporated, Round Rock, TX
January 1998 - April 2010
Healthcare Sales Representative III and IV
August '99 to April 2010
Drive core principles of the Dell business model to help hospitals
simplify and scale effectively within their environment
Thoroughly consult with and sell to physicians and medical staff regarding
clinic hardware and services needs. Responsible for solution selling at the
IT manager and executive level
Responsible for achieving quarterly sales goals for revenue, margin, and
enterprise
Work in a team environment with internal resources as well as external Dell
partners
Focus on delivering a positive customer experience according to Dell
standards
Increase line of business penetration within existing accounts
Focus on maintaining and expanding business relationships/market share with
existing Dell customers
Out bounding focus to drive additional revenue and uncover new
opportunities
Responsible for weekly forecasting accuracy.
Small Business Sales Representative II August '98 to August
'99
Responsible for selling complete networked solutions to accommodate small
business environments
Qualify opportunities by understanding small businesses needs, budgets and
timeframe
Engaged in consultative upselling to provide businesses with a complete
solution
Consumer Sales Representative I
January '98 to August '98
Responsible for selling complete home solutions in an inbound transactional
queue
Close sales generated by national press, radio and tv advertising
Sell the targeted set of Dell products and services
Responsible for upselling customers to increase margin attainment
Achievements
Q1FY99 Winner of Dell's Circle of Excellence sales trip to Cabo San Lucas
awarded to top three sales representatives each year for outstanding
performance
Sales Rep of the Quarter Award Q1 FY05 awarded to highest sales
achievement in the Healthcare division
Successfully managed one of Dell Healthcare's largest customers, Seton
Hospital, producing over $15 million in annual revenue; growing sales 13%
YOY
Exceeded sales goals set by management 128% of goal in FY02 (top 10%)
Recipient of the Dell Silver Customer Care Award in Q4FY01 awarded in
response to positive feedback from customers regarding improved purchasing
process and expeditious resolutions
Awarded Services Sales Achievement award for increasing services revenue
by 12% in Q1FY06
Top 5% of sales floor in lease pen rate Q1FY00
Universal Sprinkler Systems, Austin, TX June '95 to
July '97
Fire Sprinkler Fitter
Installed automatic fire suppression systems in new and existing commercial
buildings
Responsible for reading and analyzing blueprints and schematics
Promoted to foreman for organizational skills and ability to motivate team
Moondog Graphics, Folly Beach, SC January '92
to May '95
Operations Manager
Organized all screen printing projects to meet proposed timelines
Responsible for purchasing supplies and scheduling deliveries
Responsible for billing and payroll
Supervised eight employees
Professional Training
Completed Acclivus Sales Negotiation Training
Completed Advanced Financial Acumen
Education
Texas State University, San Marcos, TX pursued Bachelor of Science in
Psychology 1985-1990
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