Customer Service Sales
Resume:
Mary Vance
St Louis, MO *****
abk60b@r.postjobfree.com
Objective: To obtain a position within a company which specializes in processing and closing
consumer loans so that I may effectively combine and apply my skills and experience gained in
the financial industry with my Notary Signing Agent Certification experience.
Skills Summary
Organized and Resourceful
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Strong Interpersonal skills
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Reliable and Self sufficient
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Banking and Finance knowledge
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Banking Management
Managed and was solely responsible for total branch cash on hand balance
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Management of branch drawer outage GL along with other branch GLs
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Auditor of monthly, quarterly and yearly branch audit requirements including large cash
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audits as well as monetary instruments
Managed individual tellers in daily processes and procedures and trained new and
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existing employees as needed.
Lending
Originated consumer loans; acted as liaison between customer and underwriters and
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processors
Promotion of responsibility mortgage loan origination
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Administration and Organization
Daily positive interactions with customer base by providing problem resolution through
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sincerely positive customer service
Answer and direct calls on multi line phone system
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Liaison for vendors and help desk
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Responsible for all branch supplies ordering and retention
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Key Achievements
*Complete re organization of all branch supplies
*Initiated bank wide re organization of record retention schedule
*Created many loyal customer relationships which were willing to follow me to other offices or
institutions
Work History
Financial Service Advisor, Irwin Union Bank, July 2005 January 2010
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Teller Supervisor Union Planters/Regions Bank, August 2004 July 2005
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Financial Sales Associate, First Bank, November 2001 May 2004
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Education
BFA Studio Art 2000
Maryville University
Additional Skills
Advanced Microsoft Office: Word Excel, Outlook, Powerpoint
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Lotus Notes
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o Ten key and Typing: 55 wpm
Notary Public
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Certified Notary Signing Agent
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Contact this candidate