Customer Service Accounting

Sherry Harris

**** ****** *****

Balch Springs, Texas 75180

318-***-****– Cellular

972-***-**** - Home

abk5nk@r.postjobfree.com

Objective

To secure a rewarding and challenging career.

Qualifications

Four years active duty in the United States Navy training as a Technical Publication Librarian; Six years

enlisted in the Army National Guard as a Food Service Specialist. Knowledgeable with the Generally

Accepted Accounting Principles; Sales and Management training for military reserve component leaders

which includes: Adapting change, Building Trust, Correcting and Counseling, Understanding human

motivation, and recognition as a leadership tool and other leadership with emphasis on attrition

management and personal development skills. Data Analysis with spreadsheets including Excel 2007.

Certificate of Completion: 40 Hour Private Investigation Course – Louisiana State Board of Private

Investigations.

Certified American Notary Public – American Association of Notaries - State of Texas

Education

Present: Criminal Justice DeVry University

1996 - 1998 Accounting Technology Associate Louisiana Technical College

1988-1989 Business Grambling State University

1987 Diploma West Monroe High School

Relevant Experience

2007-2007 Warehouse, Apple Staffing, Irving, Texas.

Performed various duties in a warehouse environment. Duties which included: removing

paperback, hardback Christian manuals from the assembly line. Other responsibilities

included punch and bind, thermal and wire binds to the manuals. Prepare completed

inventory for shipping.

2002-2003 Information Asset Management, McKesson Financial Corporation, Carrollton, Texas

Responsible for data processing in support of departmental operations and functions.

Contributed to the team work efforts in order to develop skills and understanding of

departmental operations. Demonstrate organizational and time management skills, in order

to maintain working knowledge of assigned accounts, prompt retrieval and distribution of

documents, and contracts. Maintain a working knowledge of department systems, and a

variety of other general office duties.

2001-2002 Accounting Clerk/Title Clerk, Leadership Ford, Ltd; Dallas, Texas

Process applications for titles and vehicle registrations, which require special expertise

and additional research. Process duplicate renewal notices, registration refunds and various

vehicle and registration applications; prepare documents for file. Retrieve and verify title

registration information in master files and database application, forms, and original

documents. Clear register, generate financial reports, and process daily deposits.

Respond to inquiries from other departmental offices, state agencies, and county tax

collectors office. Maintain an inventory control log and perform a variety of general office

duties.

1999-2000 Accounting Clerk, American Honda Finance Corporation, Dallas, Texas

Process customer payments and pay-offs and apply payments to the appropriate accounts.

Resolve accounting problems, perform detailed and accurate records. Distribute

correspondence to appropriate personnel and departments. Handle various payment related

accounts, including misapplied or unidentified payments, and NSF checks. Prepare

reconciliation reports, Identify discrepancies in reports from other accounting sources. Act

as liaison between branch and local financial institutions, lock-box and corporate

accounting.

1998-1999 File Clerk/Accounts Receivables, Mapsco, Incorporation

Responsible for assisting the Chief Financial Officer with various accounting tasks.

Including inventory control, filing, faxing, customer service, process bar codes, order

entry, maintain accounts receivables and accounts payable invoices. Input point of sales

data for reconciliation statements.

Other Experience

Loan Servicing Specialist: Performed a variety of procedures in completing tasks performed or slightly

varied in sequence by successfully identifying and distributing documents. Responsible for research of

moderately complex loan documents. Duties included sorting, counting delivery of all incoming and

outgoing correspondence. Place loan documents in appropriate order for filing and retrieving, for closing

purposes.

References Available Upon Request.

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