Customer Service Quality Control

Susan Thompson

**** *. ******** **.

Lancaster, CA 93534

Home: 661-***-****

Cell: 661-***-****

abk5le@r.postjobfree.com

OBJECTIVE

To obtain a full-time position in the field of customer service, data entry, or health care .

TECHNICAL SKILLS

* Keyboarding speed: Over 60 wpm with a high degree of accuracy.

* Proficient in Word and Excel software.

* Extensive background in English grammar and usage.

* Strong math skills.

* Good phone skills.

* Medical Terminology.

EMPLOYMENT HISTORY

Antelope Valley Press, 05/95-08/04 and 04/09-08/10. Sales, Customer Service, Computer Support, Data

Entry.

Medquist, 11/04-04/09. Medical Transcriptionist.

H&R Block, 1/94-4/95 (seasonal). Income tax return preparation, quality control.

Visiting Nurse Home Services, 12/86-10/88. In-home nurse.

Lancaster Community Hospital, 1/79-9/82. Nurse.

EDUCATION

The Andrews School of Medical Transcription, graduated 2004.

Antelope Valley College, AS degree in Nursing, 1980.

Antelope Valley College, AA degree in General Education, 1978.

Quartz Hill High School, graduated June, 1976.

REFERENCES

Available upon request.

Contact this candidate