Maintenance Years Experience

KENNETH BURROWS

**** **** ******* **.

Broken Arrow, OK 74014

918-***-**** (Cell)

918-***-**** (Home)

*******@***.***

OBJECTIVE

Supervisory and/or senior-level maintenance and/or warehousing position

SUMMARY

Extensive and diverse maintenance, warehouse and machine operations experience. A

highly motivated and goal oriented individual with a record of accomplishments in

general facility maintenance, distribution center operations/improvements and high

volume metal manufacturing operations. Recognized as a natural leader, a strong

individual contributor and a valuable team player. Routinely demonstrates initiative and

problem solving skills to achieve quality results and excellent customer satisfaction

ratings. Cost conscious and safety minded.

ACCOMPLISHMENTS

Facility Maintenance

1 Responsible for maintenance at a 480,000 sq.ft./650-employee headquarters and the

adjoining 200,000 sq. ft. distribution center. Performed a range of general, electrical,

mechanical and plumbing duties. Inspected facility on a daily basis, responded to

work orders/emergencies and performed special projects. Maintained buildings to

code, established an excellent safety record and achieved high levels of customer

satisfaction.

2 Took a minimum of twice daily readings, ensured all gages were at proper settings

and made critical adjustments as required on chillers and boilers. Also assisted

HVAC mechanic with light to medium duty repairs.

3 Routinely performed work-station move and/or ergonomic upgrades projects on the

Kroll Modular Workstation System. In addition to regular minor modifications

managed 6-7 major relocations for anywhere from 20 to 130 stations every year.

Worked closely with department leaders to establish non-intrusive schedules and

balance other responsibilities. Always completed projects on schedule.

4 Recognized as a skilled flooring specialist and asked to manage installation of over

40,000 sq. ft. of carpet and 3,500 sq. ft. of ceramic tile after 2 major facility

renovations. Planned each project and directed temporary labor while completing

both projects ahead of schedule and under budget. Efforts and skills saved thousands

of dollars by avoiding use of outside contractors/vendors.

5 Personally plowed 1,500 space parking lot(s) after snow events. Always had lots in

acceptable and safe condition for employee arrival at 8 AM.

6 Assumed a regular rotation on the weekend/holiday “on-call” schedule. Always

responded to calls within an hour, assessed and resolved virtually all instantly.

Warehouse Operations

7 Promoted to newly created “Senior Position.” In this lead role, assisted management

throughout the distribution center in addition to managing the receiving process for

12-15 containers and a steady flow of material from local carriers each day. Unloaded

all containers, verified count and stocked materials on the same day, with minimal

overtime 90% of the time.

8 Eight years combined experience representing manufacturing and distribution

operations as an active member of the safety committee. Proposed and/or championed

the implementation of numerous safety changes or initiatives. Key examples include

developing new procedures for loading docks, replacing safety belts with harnesses

on picking machines and adding waste-oil catching pans to production equipment.

KENNETH BURROWS

Page 2

Warehouse Operations (Cont.)

9 Key member and consultant on the team responsible for purchase of all material

handling equipment in the distribution center. Helped evaluate needs and advised on

vendor quality in addition to evaluating costs. Purchased over a dozen pieces of

equipment including forklifts, order pickers and swing lifts.

10 Helped managed the implementation of the conversion from Oracle to SAP Planning

systems in the distribution center. Ran test scenarios on “go live day” to validate

system, helped with several hundred location changes within the system and

coached/trained staff on system/tools as required. Achieved 80% effectiveness on

first day and 100% within first month.

11 Six years experience as a member of a team preparing bulk replenishment shipments

to regional distribution centers. Picked, performed quality checks and updated

documentation while loading an average of 6 truckloads of product a day.

Consistently met daily delivery schedule and maintained 100% accuracy.

12 Three years experience picking, packing and processing an average of 500-600

individual customer orders per day. Orders ranged in size from a single box to pallet

size. Also frequently researched and discovered most efficient/cost effective method

of shipment.

13 Successfully completed internal training program and became one of a few

individuals in the distribution center to assume responsibility for shipment of

hazardous materials. Picked, properly labeled and prepared documentation for 50-60

HAZMAT regulated shipments per day. Maintained a better than 93% quality records

with only minor documentation issues causing returns and never incurred a fine or

penalty.

Construction/Machinist

14 Set up and operated cold form headers used in production of nails and staples. Ran as

many as 6 machines simultaneously in a high volume production operation.

Accurately set up machines, performed preventative maintenance as required and

routinely offered suggestions to improve production and/or safety. Consistently met

daily productions goal, maintained a better than 95% quality standard.

15 Recognized the need/potential problem and proposed adding catch basins to cold

forming machines to capture waste/spilled oil. Successful solution significantly

improved appearance and safety of large work area.

16 Took initiative to modify wire spools feeding 1-16 gauge wire into cold forming

machines. Relocated pilot hole in spools, eliminating a failure problem that was

causing considerable waste and machine downtime on the 100 spools feeding the

machine.

17 Ten years of diverse, pre-Hilti, commercial/residential construction and remodeling

experience. Became skilled in light carpentry, plumbing and electrical installations

and repairs. Extensive experience in C-store remodeling.

CAREER HISTORY

Hilti, Inc., Tulsa, OK

1987-2010

Maintenance Technician

2005-2010

Senior, Warehouse (Lead Receiving Dept.)

2001-2005

Warehouseman

1992-2001

Machine Operator

1987-1988

EDUCATION/CERTIFICATIONS

Certificate, Business Administration, Oklahoma State Technical Institute, Okmulgee, OK

Certified Trainer/Operator, all forklifts, train swing lifts, set down lifts and order pickers

Certificate, Basic Plumbing, Tulsa Technology Center, Tulsa, OK

Certificate, Low Pressure Boilers and Chillers, Tulsa Technology Center

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