Customer Service Medical
Resume:
LISA M. PAYSON
abk5gm@r.postjobfree.com
Indianapolis, Indiana 46214
317-***-**** (home)/317-***-**** (cell)
INTERESTS: writing, library work, customer service, secretarial work,
general office work, public relations, journalism
EDUCATION
Marian University
Indianapolis, Indiana
Bachelor of Arts, May 2005, Major: Communications
WORK HISTORY
White Lodging, Indianapolis Marriott Downtown (Banquet Server
Assistant) March 2010-present
*RESPONSIBLE FOR the cleanliness of hotel meeting rooms and
banquet facilities by vacuuming and dusting spaces between uses
*ASSISTED in delivering pitchers of water to meeting rooms in a
timely manner and checking water stations as needed
*HELPED to clean meeting spaces by removing trash, replacing
dirty dishes and straightening furniture during meeting breaks
*ORGANIZED and CLEANED storeroom during downtime, including
water pitchers
White Lodging, Indianapolis Marriott Downtown (Hostess/Greeter)
August 2007-March 2010
*TRAINED new hires and International Interns as needed (usually
about 5-6 a year)
*ASSISTED all guests to tables and presented menus
*ORGANIZED and CLEANED menus weekly
*RESPONSIBLE FOR general upkeep of host stand and lounge area
*HELPED guests over the phone and referred them as needed
*MANAGED seating charts and wait lists as needed
Georgetown Medical Care (File Clerk) Jan. 2007-May 2007
*RESPONSIBLE FOR picking up and delivering medical records to
nurses and doctors
* ORGANIZED and SHELVED medical charts numerically and prepped
them for shelving
* ASSISTED Insurance Companies, Law Firms, Patients, etc via
telephone in answering questions regarding patient information
Indianapolis Marion County Public Library: Southport Branch
(Page) May 2005-Jan 2007
*ORGANIZED, scanned, and shelved 2500+ books/material according to Dewey
Decimal System.
*SHELVED four carts of materials (books, DVD's, CD's, etc) in a seven hour
period.
*HELPED library patrons by ANSWERING basic questions.
*ASSISTED clerical staff by doing check- ins and trapping holds.
Books N' More Bookstore (Cashier) October 2005-May 2006
*MANAGED pricing books of second-hand as needed based on price guideline.
*ASSISTED customers in locating books.
*ORGANIZED approximately 1000 books by genre and author.
Marian College Library (work-study student) School years
2000-2004
*ORGANIZED and scanned approximately 2000 books according to Library of
Congress System
*ASSISTED library patrons by ANSWERING basic questions.
*DIRECTED phone calls as needed
Boy Scouts of America: Camp Belzer (Counselor) Summers
2002-2005
*ASSISITED 15 parent volunteers a day to help 160 Cub Scouts
complete projects and activities.
*HELPED Cub Scouts develop gross and fine motor skills
*DEMONSTRATED leadership skills by coordinating activities of scouts and
parent volunteers.
*INTERACTED with Cub Scouts during Friday Carnival.
Marian College Bookstore (work-study student) School year
2000
*ASSISTED customers in locating books and materials.
*RECEIVED payment for books and supplies
CLUB/ORGANIZATION MEMBERSHIPS
Saint Francis Hall Council at Marian College (3 years)-served 1 year each
as President, Vice President, and Secretary
Campus Ministry/Community Ministry at Marian College (4 years)-received
Campus Ministry Service Award for Outstanding Service
Peer Tutoring at Marian College (2 years)
Knight Times newspaper staff at Marian College (3 years)
Co-Editor Fioretti Literary Magazine at Marian College (1 year)
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