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Customer Service Representative

Location:
Maumee, OH, 43537
Posted:
September 15, 2010

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Resume:

Charlene Greene

______________________________________________________________________

**** ********* *****, ******, ** 43537

Phone: 419-***-****

Email: abk5f2@r.postjobfree.com

Objective To obtain a challenging position with an organization committed

to quality and customer satisfaction. With my experience and

quick learning ability, I will positively contribute to your

company with dedication and a strong desire to succeed.

Experience Page Plus Cellular

August 2010 - present

Customer Service Representative

Responsibilities include: Processing payments for customers on

website, answering customer's requests, questions and resolving

product and service issues.

William Fall Group

April 2009 - July 2010

Customer Service Representative

Responsibilities include: Processing orders on website, speak with

clients on a daily basis, schedule appointments for appraisals,

work with appraisers to submit and correct reports, sending

reports to clients.

Barefoot Wealth Management

January 2004 - October 2008

Administrative Assistant

Responsibilities include: Running personal errands, handling

personal finances, charitable obligations, scheduling, travel

and home management for president of the company, responsible

for accounts payable and receivable using QuickBooks, filing and

answering phones, keeping continuing education records for three

employees.

Buckeye CableSystem

March 2003 - November 2003

Customer Service Representative

Responsibilities include: Answering phones for all customers of

Buckeye CableSystem and resolving any problems with cable

service.

Great Lakes Corrugated

October 2001 - January 2003

Customer Service Representative

Responsibilities include: Processing orders via telephone, talk with

customers on a daily basis, work with salesman on a daily basis,

apply credit to customers' accounts, inventory control and

filing.

Findley Davies

February 1998 - October 2001

Administrative Assistant to Administration Department

Responsibilities include: Data entry, entry of 5500 tax forms,

ordering supplies, updating procedures, preparing statements for

bulk mailing, operation of photocopy equipment and general

support duties for Administration Department.

Administrator

Processing daily trades for retirement plans, update pricing on the

internet for participants on a daily basis, processing loans and

contributions for retirement plans, loan payments and

distributions for participants. Work with Internet provider of

our Retirement Focus website to be sure all information given to

participants is accurate.

Education Owens Community College

November 1998

Associate of Applied Business Degree Accounting

University of Findlay

December 2002

Bachelor of Science in Business Management

Skills Possess excellent organizational, communication and computer

skills. Proficient in Microsoft Word, Excel and Outlook.

Excellent customer service skills. Proficient on internet. Able

to answer multi-line phones. Experience with QuickBooks and

Quicken software. Able to type 70 wpm accurately.

References Beth Tomlinson

419-***-****

Laurie Martin

419-***-****



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