Customer Service Representative
Resume:
Charlene Greene
______________________________________________________________________
**** ********* *****, ******, ** 43537
Phone: 419-***-****
Email: abk5f2@r.postjobfree.com
Objective To obtain a challenging position with an organization committed
to quality and customer satisfaction. With my experience and
quick learning ability, I will positively contribute to your
company with dedication and a strong desire to succeed.
Experience Page Plus Cellular
August 2010 - present
Customer Service Representative
Responsibilities include: Processing payments for customers on
website, answering customer's requests, questions and resolving
product and service issues.
William Fall Group
April 2009 - July 2010
Customer Service Representative
Responsibilities include: Processing orders on website, speak with
clients on a daily basis, schedule appointments for appraisals,
work with appraisers to submit and correct reports, sending
reports to clients.
Barefoot Wealth Management
January 2004 - October 2008
Administrative Assistant
Responsibilities include: Running personal errands, handling
personal finances, charitable obligations, scheduling, travel
and home management for president of the company, responsible
for accounts payable and receivable using QuickBooks, filing and
answering phones, keeping continuing education records for three
employees.
Buckeye CableSystem
March 2003 - November 2003
Customer Service Representative
Responsibilities include: Answering phones for all customers of
Buckeye CableSystem and resolving any problems with cable
service.
Great Lakes Corrugated
October 2001 - January 2003
Customer Service Representative
Responsibilities include: Processing orders via telephone, talk with
customers on a daily basis, work with salesman on a daily basis,
apply credit to customers' accounts, inventory control and
filing.
Findley Davies
February 1998 - October 2001
Administrative Assistant to Administration Department
Responsibilities include: Data entry, entry of 5500 tax forms,
ordering supplies, updating procedures, preparing statements for
bulk mailing, operation of photocopy equipment and general
support duties for Administration Department.
Administrator
Processing daily trades for retirement plans, update pricing on the
internet for participants on a daily basis, processing loans and
contributions for retirement plans, loan payments and
distributions for participants. Work with Internet provider of
our Retirement Focus website to be sure all information given to
participants is accurate.
Education Owens Community College
November 1998
Associate of Applied Business Degree Accounting
University of Findlay
December 2002
Bachelor of Science in Business Management
Skills Possess excellent organizational, communication and computer
skills. Proficient in Microsoft Word, Excel and Outlook.
Excellent customer service skills. Proficient on internet. Able
to answer multi-line phones. Experience with QuickBooks and
Quicken software. Able to type 70 wpm accurately.
References Beth Tomlinson
Laurie Martin
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