Customer Service Sales

AREEJ HAMED

**** **** ***** 614-***-**** Daytime 614-***-**** Evening

Hilliard, Ohio 43026 **********@*******.***

SUMMARY

To obtain a position that will enable me to use my strong customer service

skills, educational background and ability to work well with people.

PROFESSIONAL EXPERIENCE

KOHL'S DEPARTMENT STORES, Dublin, Ohio January 2009-Current

Sales Associate/Cashier

. Greets all customers in a professional manner. Answers incoming phone

calls, transfers phone calls and uses paging system.

. Ensures sure all merchandise is folded, hung, tagged and priced

appropriately before returning to the sales floor.

. Responds to calls for backup assistance for cashier and customer

service.

WILSON MARKET, Columbus, Ohio August 2008 - December 2008

General Assistance

. Handled all clerical duties for the store including inventory control,

store correspondance, and general bookkeeping.

. Answered incoming calls and resolved customer's complaints.

BROOKSEDGE DAY CARE, Hilliard, Ohio September 2006 - March 2008

Teacher Assistant

. Kept all play areas safe for the children.

. Supervised the children at all times for their safety.

. Entertained the children by reading stories to them and creating fun

activities for them.

. Notified parents of any health or behavior issues.

BERZITE LAW LIBRARY, West Bank, Israel January

2005 - June 2006

Library Clerk

. Provided routine information and assistance to faculty, staff and

students.

. Ordered pamphlets and books as needed.

. Directed and performed material processing duties, including stamping,

lettering and mending of material.

. Performed clerical duties as required.

EDUCATION

University of Phoenix, AZ

July 2007 - July 2009

BA in Science of Management

GPA 3.51

Birzeit University, West Bank, Israel

January 2004 - June 2006

Two years general Law

Silwad Secondary School, West Bank, Israel

September 2001 - June 2004

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