Customer Service Manager

Tracy Ricketts

*** ******** ** **********, ** ***11

Phone: 256-***-****/ 256-***-****

Email- abk5dq@r.postjobfree.com

Objective- To begin in an entry-level position and while I mature my education work my

way up through a company.

Relevant Professional Experience

HammerKnockers

06/2010-Present

Helping customers with orders

Ringing up customers purchases

Maintaining correct drawer/ cash drop amounts

Using ABC standards of correct sale practices

Bernice Villalpando

01/2009-03/2010

Ringing up customer purchases

Sorting and organizing donations

Providing customer service

Comcast Cable

12/2007-11/2008

Answering customer billing calls

Conveyed in a reassuring manner step by step instructions to resolve application

issues.

08/2006-12/2007

DirecTV Inc

Assisting customer with bills

Advanced technical support

Retention of customers

Education-

Strayer University-

2010- Currently enrolled for Business Administration with concentration in Human

Resources Management

Calhoun Community College

2005-2006- Attended for Business

References

Jessica Buck- 256-***-**** (Preschool teacher Community Life Church)

Bernice Villalpando-256-***-**** (Manager at Hangar)

Volunteer experience- Volunteered at the American Red Cross as a receptionist during

high school.

Contact this candidate