Manager Medical

**** ********* *****

Montgomery, AL *****

Home # 334-***-****

Cell # 334-***-****

Pauline Churchwell

Objective Medical Collection

Experience 11/10/2009-5/20/2010 Inventurus Knowledge Solution /

Physiotherapy Associates Montgomery,Al.

Patient Account Rep.

* called patients regarding patient balances

* received incoming calls from patients

regarding balances

4/6/09-11/09/2009 Physiotherapy Associates

Montgomery,Al.

Physical Therapy Collector

* worked denials for all insurances daily

* worked follow ups daily

* worked short pays

* called insurance companies on unpaid claims

* called patient regarding patient balances

8/05-3/11/09 Lincare Corp

Montgomery, AL

Infusion Collector

* Worked denials for all Insurances daily

* Worked follow ups daily

* Work all short pays

* Worked 25 whole patient accounts every day

* Called Insurance companies unpaid claims

* Called patients regarding patient balances

* Keyed Medicaid claims into the Medicaid website

* Keyed BCBS corrected claims and claims not on

file into BCBS

Website.

* Wrote up refunds to Insurance companies and patients

* Fixed any payment posting errors on the accounts

12/02-8/05 Alabama Orthopedic Specialist

Montgomery, Al

Front Desk Clerk/Medical Records

* Pulled charts each day for clinics

* Processed medical records request

* Filed charts

* Checked in/out patients

* Data entry

* Collected co pays and deductibles up front

* Made work in appointments

* Prepared charts for new patients and for the

next clinic

* Traveled to outside clinics

7/85-12/02 Dr Dallas Capistran DC

Montgomery, AL

Office Manager

* Scheduled patients

* Answered phone and made appointments

*Pulled charts and x-rays'

* Developed x-rays'

* Made daily deposits

* Assisted Dr. with patients

* Checked patients in/out

* Filed all claims

* Worked all denials

* Worked all short pays

* Ordered supplies

References Available upon request

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