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Customer Service Administrative Assistant

Location:
Columbus, GA, 31907
Posted:
August 17, 2010

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Resume:

Brandon Michael Gray Contact

Tel : 706-***-**** Mobile

e-mail :

************@********.***

Address

**** ***** **** ** *** C-7, Columbus, GA 31907

Profile

Objective

I am seeking a position in human resources or administration with my wide range of

experience in retail, customer service, administrative/clerical, and banking.

Availability

If I am selected, I must give current employer at least 2 week notice of

resignation

Key Skills

Proficient or familiar with a vast array of Microsoft programs and computers:

Access

PowerPoint

Visio

Word

Excel

Project

Outlook

Typing: 60+wpm

Education

6/29/2010

2006 to Now

Georgia Work Ready Certificate: Silver Plus

Columbus Technical College, Columbus, GA

Certificate ID: 49V44DZSD08Z

Bachelor of Business Administration (May 2011)

Management-Human Resources Concentration

Management Information Systems

Columbus State University, Columbus, GA

Overseas Education

5/17/10 to 6/6/10

Columbus State University: Busan and Seoul, South Korea

Complete coursework in Business Administration and Global e-Business

Examine the opportunities of opening business abroad, i.e. Kia/Hyundai

Work Experience

SunTrust Bank

Part-time Job

Teller II

November 2008-Now

Demonstrates proficiency in performing basic, advanced, and complex teller

transactions;

Consistently follows defined procedures for bank operations and customer service,

including consistent practice of behaviors that contribute to the Exceptional

Branch and Exceptional Client Experiences;

Provides courteous and professional teller service to customers;

Possess a broad knowledge of banking policies and procedures;

Demonstrates competency in knowledge of risk management and loss prevention;

Help maintain cash supply, balance cash drawer, and balance branch;

Acts as interim Teller Coordinator

Columbus Bank and Trust Company

Part-time Job

Teller I / Back-up Personal Banker

May 2006-October 2008

Trained new tellers;

Opened new accounts;

Coordinated all branch events/functions;

Performed supervisory override when needed;

Accepted and processed deposit, loan, and credit card transactions;

Surpassed sales goals set by the company for part-time tellers;

Ordered and organized supplied according to the branch's budget

Finish Line

Seasonal Employment

Sales Associate

October 2005-January 2006

Provided exceptional customer service;

Served as a promoter of all promotions;

Met sales goals set by store manager;

Performed all closing duties when necessary

Columbus State University

Internship

Administrative Assistant

May 2003-August 2005

Served as backup administrative support to CRMC department;

Provided assistance to educators and students;

Maintained effective and accurate filing systems;

Arranged and coordinated events;

Maintained inventory levels of office supplies and initiated purchase orders

Activities and Interests

Music:

Bobb Barr Community Band: Flute/Piccolo

Human Resources:

Society of Human Resource Management (SHRM)

Awards/Honors

Dean's List

Servant Leadership

Program Associate

Perfect Service Award

References

Rashunda Townsend

SunTrust Bank, Teller Coordinator

706-***-****

********.****@********.***

Luis Lopez

Columbus Bank and Trust Company, Assistant Manager

706-***-****

*********@********************.***

Janet Knight

Columbus State University, Administrative Assistant

706-***-****

************@********.***

Steven Brown, PhD

Columbus State University, Assistant Professor of Management

706-***-****

************@********.***



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